About the position

The Administration Officer will provide the highest level of frontline customer service to the community, and reliable administrative support to ensure effective business processes.
This position may be deployed across Council’s Customer Service and/ or Administration Units.

Key Responsibilities

• Provide reliable administrative support to Technical and Professional staff such as word processing, desktop publishing, data input, etc.
• Handle and resolve Customer Service enquiries and complaints on the full range of Council’s services
• Compile data, prepare and distribute reports to meet statutory requirements
• Maintain and ensure accuracy of systems, registers and databases
• Provide administrative support to Council, Committee and other meetings including agendas, notices, and minutes

Read the Position Description and learn more about this exciting opportunity.

About you

• Certificate III Business Administration or other equivalent qualifications or experience.
• Advanced competence in the use of Microsoft Office Software
• Class C Drivers Licence
• Previous experience in using Civica’s Authority System (desirable)

What we offer

• Casual position with an hourly rate from $42.9921 to $46.3914 per hour (inclusive of casual loading) (depending on qualifications, skills and experience), plus 11.5% superannuation
• Training Courses + Professional Development
• 40% discount on yearly Aquatic and Fitness Centre membership for staff and families at local facility (conditions apply)
• Access to EAP program for employees and their immediate family

About Muswellbrook

Muswellbrook Shire Council is a progressive local government area, located under two hours from Newcastle and Tamworth and three hours from Sydney, in the beautiful Upper Hunter Valley.

The Shire has a long history in energy generation and is one of the largest coal mining areas in Australia. As we move towards a Net Zero economy, we are at the centre of renewable energy transition and innovation.

Working at Muswellbrook Shire Council, you will be part of driving change to create a bright and prosperous future for our community, in a location which has plentiful opportunities and an enviable lifestyle.

It is a great place to grow your career and be part of something bigger – we have space for you.

Further information and to apply

• For more information on this position please contact the hiring manager Kim Randall, Acting Coordinator Customer Experience on (02) 6549 3700.
• If you need assistance or an adjustment when submitting your application please contact Human Resources on (02) 6549 3700 or via email [email protected].
• To complete your online application, you will be asked to upload a copy of your resume and provide responses to questions which are based on the criteria listed in the Position Description. Please keep your responses concise. Any incomplete applications will not be considered past the closure date.
• Please note that as part of Muswellbrook shire Council's recruitment process, prior to an offer of employment being made, recommended candidates may be subject to a medical assessment which may include alcohol and other drugs testing.
• Applications close on 11 August 2025 at 11:59pm.

The Welcome Experience

The Welcome Experience in Muswellbrook connects you and your family with local people and local resources to help you settle in and feel at home in your new community faster. Learn more at The Welcome Experience : Muswellbrook Shire Council (nsw.gov.au)

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