Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral and physical well-being for both our staff and clients.

The opportunity:

IFYS has an exciting opportunity for an Administration Assistant to join ‘Immediate Housing Response' (IHR) program. The IHR program assists singles, couples and families on the Sunshine Coast who are at imminent risk of or are experiencing homelessness through the provision of an immediate housing response. The Administration Assistant will undertake day-to-day administration tasks to support the IHR team.

What's on offer?

• Fixed-term full-time employment contract until 30th June 2026
• Work based in Maroochydore
• Salary base $68,300 per annum + superannuation
• Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
• Career and professional development opportunities
• Positive and supportive work environment
• Free access to the CALM Premium App + Flight Centre personal travel discounts
• Access to the Employee Assistance Program (EAP)

Key objectives:

• Act as a first point of contact for stakeholders seeking support or accommodation or contacting the program, via phone or electronic communications
• Assist the Coordinator with establishment of collection of client financial contributions and record keeping
• Assist in the management of relationships with accommodation providers, follow-up client financial contributions and renewal of service agreements
• Complete timely and accurate administrative tasks as required, including (but not limited to): data collection and entry, records maintenance and filing
• Support the on-boarding process of new staff members in collaboration with the HR team
• Responsible for purchasing and ensuring accurate levels of stock and dealing with external suppliers

Key requirements:

• Demonstrated experience in administration support or similar
• Intermediate skill level with the Microsoft Office Suite, particularly Word, Excel and PowerPoint required
• Experience engaging with a diverse range of internal and external stakeholders
• The ability to work with initiative and autonomy
• Strong interpersonal, written and verbal communication skills
• Exceptional attention to detail and accuracy
• The ability to manage multiple and competing priorities

Must hold or be willing to obtain if successful:

• Valid Queensland Driver's License with no restrictions, and own reliable transport
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Service Suitability Check (LCS2)
• National Criminal History Check (a new check will be conducted through IFYS systems)
• Ability to provide two recent line manager references including your current employer

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Josh in the Recruitment team or email [email protected]

Applications Close: 5:00pm Thursday 11th of September 2025. Applications received after this date will be accepted but may not become part of the initial candidate pool.