The opportunity

IFYS has an exciting opportunity for an Administration Assistant to join the team.

This position will work alongside both our Youth Transition Services (YTS) and Foster and Kinship Care (FKC) teams, delivering timely and accurate administrative support.

As the Administration Assistant for both teams, you will report directly to the Team Leader of Youth Transition Services and the Area Manager for Foster and Kinship Care.

What's on offer?

• Fixed term full-time contract until 7th of August 2026
• Work based in Maroochydore
• $68,334 base per annum + superannuation – IFYS is committed to gender pay equity
• Excellent not for profit salary packaging options (package up to $15,900 per FBT year)
• Positive, supportive and inclusive work environment and team
• Free access to the CALM Premium App + personal travel discounts through Flight Centre
• Access to the Employee Assistance Program (EAP)

Key responsibilities

• Provide administration support to meet the needs of the programs
• Manage bookings for appointments, meeting rooms and vehicles, as required
• Upload information into the Client Management System, review Case Notes and complete Desktop Audits for workers
• Undertake auditing requirements under general direction and follow up missing or incomplete documents
• Answer and screen incoming calls; take messages and re-direct calls as required

Requirements of the role

• Strong interpersonal, written and verbal communication skills
• Exceptional attention to detail and accuracy
• The ability to manage multiple priorities effectively in a fast-paced environment
• Good IT skills, and a high level of computer literacy
• Knowledge of Microsoft Office Suite including Outlook, Excel and Word

Must hold or be willing to obtain if successful

• Valid Queensland Driver’s License with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (a new check will be completed through IFYS systems)

Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

If you would like further information on this role, please call (07) 5438 3000 and ask to speak to Tamara in the Recruitment Team.

Applications Close : 5pm Tuesday 2nd of September 2025