This department plays a key role in shaping government priorities and delivering reform through expert advice and smart policy. It’s known for a culture of professionalism, collaboration and commitment to improving public sector outcomes.

If you want to work in an agency that values innovation and impact, this is the place to be.

The Opportunity

This is your chance to make a tangible impact on one of the organisation’s most important transformation initiatives.

As the Learning and Development officer, you will lead the design, development, and delivery of training programs that equip staff with the skills and confidence to embrace new systems.

You will provide hands-on support to users, troubleshoot issues, and shape a culture of continuous learning, ensuring the success of a high-profile uplift project.

The Role

As the Learning and Development officer, you will:

• Lead the design, development, and delivery of training programs for system users
• Provide ongoing user support and troubleshoot system issues to ensure seamless adoption
• Monitor and evaluate training effectiveness, adjusting strategies for maximum impact
• Engage with project teams, business units, and external vendors to tailor training to organisational needs
• Develop user guides, training materials, and other resources that are clear, practical, and accessible
• Oversee training schedules, track participation, and ensure timely completion of required programs
• Incorporate feedback to continually improve training programs and user experience

The Ideal Person

You are an enthusiastic and forward-thinking learning professional who thrives in a dynamic environment. You understand the importance of connecting people with technology and are committed to making complex systems accessible for all users.

With strong collaboration and communication skills, you will build relationships across teams, translating stakeholder needs into engaging and effective training solutions.

Your proactive approach to problem-solving and continuous improvement ensures that the organisation’s training initiatives not only meet but exceed expectations.

Salary / Rate

• $98k - $119k + Super
• 6 – 12 Month Non-Ongoing
• Security clearance required or the ability to obtain

How to Apply

To apply online, please click on the appropriate link.

Alternatively, for a confidential discussion, please contact Sarah Fowler on 02 6108 4878 quoting ref no. 20828

HorizonOne is committed to building a diverse and inclusive workforce and we encourage applications from people of all cultures, capabilities and backgrounds.