Senior Advisor Strategy | Clerk Grade 9/10
Location: Sydney, NSW
Employment Type :Full-time till temporary role till December 2026
Salary Range: $129,464 - $142,665 + superannuation

About the Team
Join Revenue NSW's Strategy team, part of the Strategy & Innovation business unit, where we lead the delivery of Aspire 2032-our bold, long-term strategy to become the world's most innovative and customer-centric revenue management agency.
We're a collaborative, forward-thinking group that thrives on turning strategic vision into tangible outcomes. This role is central to driving strategic planning and performance reporting that informs decisions and tracks progress across the organisation.

Your Day-to-Day
As a Senior Advisor Strategy, you will:

• Lead the development, implementation and monitoring of enterprise-wide strategic initiatives that respond to shifting environments and emerging opportunities.
• Guide the creation and implementation of strategy frameworks and delivery plans that support decision-making at the executive level.
• Translate research and environmental scanning into actionable insights that shape strategic direction and inform decisions for senior leaders.
• Build and maintain strong stakeholder relationships to support reporting, engagement and collaboration with senior stakeholders to solve complex business problems.
• Facilitate strategic planning processes and support business units in aligning with Aspire 2032.
• Inspire forward-thinking, adapt quickly, and maintain momentum

What We're Looking For
To be successful in this role, you'll bring:

• Strategically astute - you can anticipate and interpret change, evaluate strategic options, and align planning frameworks with business goals.
• Outcome focused - you have proven experience in strategy development and performance reporting that drives measurable results.
• A clear communicator and facilitator - you prepare compelling briefs, facilitate executive discussions, and translate complexity into clarity.
• Collaborative and influential - you can build strong relationships and influence diverse stakeholders to move strategy forward.
• Conceptual and practical - you can turn strategic ideas into actionable plans that delivery impact.
• Analytical and adaptive - you bring structure to ambiguity, apply systems thinking, and confidently adjust plans in a changing environment.
• Project-savvy - you're skilled in developing and tracking delivery plans, and monitoring progress to ensure impact.
• Proactive and improvement-minded - you take initiative, work collaboratively, and seek opportunities to enhance processes and performance.
  
  
  

Revenue NSW

Revenue NSW is the state's principal revenue management agency and a proud part of the Department of Customer Service. Our mission is to contribute to a prosperous, safe, and fair society by collecting revenue, resolving fines, administering grants, and recovering debt-ensuring vital services are funded and communities are supported.

We're proud of our diverse, inclusive, and regionally connected team, and we embrace flexible working arrangements that support work-life balance. This role can be based at any of our offices across NSW, including Parramatta, Lithgow, Maitland, Gosford, or Wollongong-giving you the freedom to work where it suits you best.

To apply, please send your resume and cover letter.

For any inquiries, you may contact Elizabeth Collins - [email protected].

Salary Grade 9/10, with the base salary for this role starting at$129,464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Neha Bajaj via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 4th September 2025, Thursday at 10 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

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Information on adjustments available for the recruitment process