Principal Solutions Architect

NSW Department of Customer Service
Bathurst, NSW
A$149,739-$173,174 p/a
Information & Communication Technology → Other
Full-time
Hybrid

Posted 6 days ago


Principal Solutions Architect - Grade 11/12

Work Type: Ongoing, full-time
Location: Bathurst
Closing date: Tuesday 9th September 2025 [9:59am]

About the organisation
Spatial Services, a division of the Department of Customer Service is the key provider of spatial land information services in New South Wales.

Spatial Services' integrated framework connects the people of NSW to a comprehensive package of land and property services including property information, surveying and mapping.

Spatial Services' provides land information services to individuals, businesses, government agencies and non-profit organisations throughout NSW, Australia and internationally.

About the role:
As the Principal Solutions Architect you will lead the design, evaluation, and implementation of enterprise-level technology solutions.

You are an experienced architect with a proven ability to translate complex business needs into practical, scalable solutions.

You thrive in collaborative environments, communicate effectively with both technical and non-technical audiences, and take pride in delivering architecture that balances innovation, sustainability and usability.

In this role, you will ensure that systems and services meet business and customer needs while aligning with organisational and technology strategies.

As a trusted advisor and technical leader, you will collaborate with cross- functional teams to design innovative, sustainable solutions that deliver outstanding user experiences and long-term value.

The ideal candidate will have:

  • Deep expertise in solution architecture across diverse technologies and platforms
  • Strong stakeholder engagement and communication skills
  • Experience in leading solution design and ensuring architectural compliance
  • Proven track record in delivering complex ICT solutions in large or government environments
  • Understanding of enterprise architecture frameworks and governance processes

Salary Grade 11/12, with the base salary for this role starting at 149,739 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Vanessa Stanghieri via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Tuesday 9th September 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit
Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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