Project and Administration Officer

Passionate about making a difference? Join CREATE Foundation and help change the lives of young people in care!

Full-time | Sydney (Parramatta) NSW or Brisbane QLD (Hybrid role with WFH) | $88,090 - $94,788 per year | Fixed Term to Dec 2026

About the role

As the Project and Administration Officer, you’ll play a key role behind the scenes to support for a values-based, mission driven organisation. This includes playing a key role in implementing two major organisational priorities: the implementation of CREATE’s new Customer Relationship Management (CRM) system and the delivery of our 2026 National Conference.

In this varied and fast-paced role, you’ll:

Support the CRM project team by coordinating meetings, tracking progress, cleansing records, and helping ensure a smooth migration from the current database.

Manage membership enquiries and assist with day-to-day administration of clubCREATE, our national membership program for children and young people with a care experience.

Provide administrative support across all stages of the National Conference, including registration coordination, secretariat support, and general event logistics.

Lead the coordination of the Young Person Grants Program, helping young people attend and engage with the Conference.

Undertake general administrative tasks including secretariat duties, reviewing and improving processes, coordinating tasks that require inputs across teams, and contributing to cross-team projects as required.

Support the CEO with calendar scheduling, managing the CEO inbox, secretariat duties for key meetings, coordinating reports and communications, drafting correspondence, and event planning as needed.

Support teams with high-quality data entry, reporting, and communications to ensure smooth operations across key projects.

This role will suit someone who loves structure, enjoys juggling priorities, and gets satisfaction from keeping things organised and running smoothly. It’s a unique opportunity to help drive improvements in how we work while supporting an inspiring national event for children and young people.

Why you’ll love working at CREATE

We don’t just talk about making a difference—we live it. Our team is passionate, purpose-driven, and we know that great work happens when people feel supported and valued. Here’s what you can look forward to:

Extra Time Off: Enjoy three bonus leave days over the festive season and a day off for your birthday!

Salary Packaging Perks: Pay less tax and take home more pay with our NFP benefits.

Grow With Us: From induction to career development, we’ll back your success.

A Supportive Team: Work with people who genuinely care and uplift each other.

Flexibility Matters: We know life happens, so we offer work arrangements that suit you.

Celebrate Milestones: Earn rewards up to $3,000 as you grow with CREATE.

Wellbeing First: Free, confidential Employee Assistance Program for you and your family.

About you

You’re proactive, efficient, and thrive on organisation. With a keen eye for detail and a knack for systems, you’re comfortable working independently but also enjoy being part of a collaborative, purpose-driven team. You’re confident with data and admin, and your written and verbal communication is clear and professional. You get along well with others, enjoy a challenge and like seeing your work make a difference.

You have:

Strong administrative experience in a fast-paced support role.

High-level computer skills, especially in Microsoft Excel, Word, and Teams.

Excellent attention to detail and a passion for accuracy.

Strong time management and the ability to juggle multiple deadlines.

Initiative and problem-solving skills to work autonomously and anticipate needs.

An interest in technology, systems, and improving how things are done.

Experience with databases or CRM systems.

A team mindset and a genuine commitment to supporting children and young people.

A commitment to cultural safety and working respectfully with Aboriginal and Torres Strait Islander peoples.

About us

At CREATE, we stand with children and young people in care. As the national voice for those with lived experience of out-of-home care, we amplify their voices to drive real change. We’re bold, adaptive, and committed to making the care system better—because every young person deserves to be heard and empowered.

How to apply

Before applying, please take a moment to read the full job description, including the selection criteria, at https://create.org.au/join-our-team/.

Please note - you must respond to the selection criteria to be considered for this position.

If you’re ready to join our team, please submit your CV along with your responses to the Selection Criteria (these may be included in your cover letter) by 9am, Monday 8 September 2026.

Interviews will be held via Microsoft Teams on Tuesday 16 September 2026.

CREATE is an equal-opportunity employer committed to equity, diversity, and social inclusion. We value each individual’s unique contribution and we strongly encourage applications from First Nations peoples, individuals with a care experience, and those from diverse backgrounds.

We can’t wait to hear from you!