About Toll People

Toll People are Australia's most recognised provider of Transport, Logistics, Supply Chain and Warehouse staff. Whilst we service the Toll Group, we also service hundreds of external clients and partners, offering complete recruitment solutions from permanent and executive recruitment, business support recruitment to flexible labour and award-winning training and development.

We are seeking a Transport Dispatch Coordinator to join our Burnley Support Office team.

This role will be responsible for coordinating the day-to-day logistics activities within our outbound transport program, ensuring smooth allocation of deliveries, strong driver support, and excellent customer service. Shifts are available across weekdays, evenings, and weekends, offering flexibility and variety

Key Responsibilities:

• Allocate and route last mile delivery runs
• Manage and support drivers daily
• Provide accurate track & trace updates
• Deliver customer service support to stores, customers, and drivers
• Problem-solve transport and delivery issues quickly and effectively
• Monitor KPIs to ensure deliveries are completed in full and on time
• Liaise with stores, drivers, and occasionally attend sites

Skills And Experience Required:

• Previous experience in transport allocation, scheduling, or dispatch
• Background in logistics administration and customer service
• Understanding of the hardware/home delivery sector (highly regarded)
• Knowledge of Freight Management Systems, MS Teams, and Excel
• Strong organisational and time management skills
• Excellent communication and interpersonal skills

Benefits Offered:

• Competitive hourly rates with agency support
• Opportunity to work on a major national retail transport program
• Ongoing casual and contract assignments with potential for longer-term opportunities

If you're interested in this role, please click on 'Apply'. Should you have any questions please call Muna on 03 8369 2400

Toll Group does not accept any unsolicited resume referrals from Recruitment Agencies and will not pay any placement fees relating to such unsolicited resume referrals.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples, and those of all ages, genders and abilities.