About Us: SUNNY DISABILITY CARE 🌻

Sunny Disability Care is NDIS provider committed to empowering people with disability to live independent and fulfilling lives. We provide tailored support services that respect each individual’s goals, needs, and cultural background. Due to growing demand, we are seeking a passionate and experienced Specialist Support Coordinator Level 3 to join our team on a part-time basis with a view to full time.

Position Summary:

As a Specialist Support Coordinator, you will work closely with NDIS participants who have complex needs, helping them to navigate challenges and implement their plans effectively. This role involves a higher level of coordination, often where barriers to service access or engagement require intensive, time-limited support to ensure long-term stability.

Key Responsibilities:

Provide Specialist Support Coordination for participants with high-level, complex needs (e.g., mental health, dual diagnosis, housing instability).

Work collaboratively with participants, families, carers, and service providers to develop and implement action plans aligned with participants’ NDIS goals.

Build capacity in participants and their support networks to manage and coordinate their supports independently over time.

Resolve crises and barriers impacting access to supports, including liaising with clinical and mainstream services.

Maintain up-to-date documentation, case notes, progress reports, and data entry into case management systems.

Attend regular supervision, team meetings, and professional development activities.

Ensure all services delivered comply with NDIS Practice Standards and the organisation’s policies and procedure

Essential:

Qualification in Social Work, Psychology, Allied Health, Community Services, or relevant field.

Minimum 2 years’ experience working with people with complex needs in disability, mental health, or related sectors.

In-depth knowledge of the NDIS and Specialist Support Coordination function.

Strong problem-solving, crisis intervention, and conflict resolution skills.

High level of written and verbal communication skills.

Demonstrated ability to work independently and manage competing priorities.

Current Working With Children Check, National Police Check, and NDIS Worker Screening.

Valid Driver’s Licence and access to a reliable vehicle (if outreach/home visits are required).