This pool recruitment process will be used to fill permanent, fixed term, full time and part time vacancies that may arise over a period of 12 months from the date of finalisation of the recruitment process. Fixed term appointments may be made with the possibility of extension/s and/or permanency. There is currently one (1) permanent full time vacancy available.

About the role

Are you passionate about ensuring that people have access to justice and understand their legal rights?

An exciting opportunity has arisen for an experienced Administration Officer/Paralegal to join our team in Albany. We are a small friendly team providing legal services to the community. The office is busy and can be demanding but the work is also very rewarding. Training will be provided, and you will have the opportunity to develop paralegal skills in the role.

You will spend a large part of your day being the first point of contact with the public and assisting them with accessing help for their legal issues. That will involve screening phone calls, emails and in-person enquiries, matching and connecting clients to legal services, or where appropriate, providing legal information or referrals.

You will also undertake a wide range of tasks such as scheduling appointments, preparing our court lists, data entry, liaising with internal and external stakeholders, and providing administrative support to our lawyers so they can provide legal assistance to our clients in a timely manner.

About you

The position is ideal for someone with strong administration, word processing and data entry skills. Proven ability to work with minimal supervision and knowledge of Microsoft Office is essential. We are looking for applicants with well-developed communication and interpersonal skills, who feel comfortable working with people from diverse and disadvantaged backgrounds, over the telephone and in person. An ability to work well as part of a small team is essential. Prior paralegal experience is not essential.

To be successful in this role, you will:

• Enjoy working in a small team and engaging with members of our community
• Have good keyboard and computer skills
• Be able to communicate well with staff and clients
• Have a desire to provide assistance to our clients and be comfortable assisting people from diverse backgrounds, including clients with special needs or who are distressed due to their legal issues
• Have good organisational skills and meet deadlines
• Be keen to learn and share knowledge
• Previous experience in a legal setting is desirable but not essential.

About us and what we can offer you

We offer a strong team working environment, the satisfaction of adding value to the community, and a range of benefits in line with business requirements, which may include professional development opportunities, flexible working and leave arrangements and a range of health and wellbeing initiatives.

Legal Aid WA is a provider of customer centred services and fosters a culture of inclusion. We appreciate differing viewpoints and cultural diversity and value all perspectives as we strive for excellent customer service through process improvements and innovation.

Further information

Please visit www.legalaid.wa.gov.au to find out more about us and click here to learn Diversity & Inclusion

A commitment to fair and equitable treatment for all is at the very core of Legal Aid WA’s values. We recognise a diverse workforce is essential to delivering inclusive client centred services. Legal Aid WA welcomes applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, people with disability and LGBTQIA+ members of the community.

Suitable Australian First Nations applicants may be given priority consideration over other applicants to achieve our vision of widening access to justice in a culturally safe and inclusive environment.

Pool Conditions

This selection process may also be used to fill other similar vacancies throughout our organisation. Alternatively, should the successful candidate decline or vacate the advertised position, the next most suitable candidate may be selected from this process. Both options remain valid for a period of twelve (12) months (unless otherwise stated) from the completion date of the initial selection process. Should no suitable candidate be identified, or an offer declined, the panel may search for further candidates beyond the closing date.

Appointment to all positions at Legal Aid WA is subject to a satisfactory national criminal history check, integrity and conflict checks, and 100-point identification check.

CLOSING DATE: 10.00AM Monday 8 September 2025.