iQuest is a leading Managed IT Services Provider known for combining technical excellence with exceptional customer care. Our ethos focuses on transparency, proactive support, and building genuine human connections. We strive to make IT understandable, approachable, and valuable for our clients, helping them achieve operational excellence.

Position Overview

As a System Administrator at iQuest, you will play a crucial role in managing, maintaining, and optimizing our clients' IT infrastructures. You will work with a team of young, energetic professionals in a fast-paced environment, where you will have the opportunity to expand your technical skill set and earn more based on our KPI (Key Performance Indicator) system. This position is ideal for an experienced individual who wants to grow with a thriving IT services business.

Key Responsibilities

Administer, configure, and maintain Microsoft 365 tenants, ensuring security best practices are adhered to.

Configure, manage, and troubleshoot network infrastructure, including Fortigate, Juniper, Cisco firewalls, and Ubiquiti equipment.

Deploy and maintain virtual server environments for VMware, Hyper-V, and Microsoft Azure.

Collaborate with clients to assess their IT needs and provide effective solutions.

Perform system updates, patches, and backups to ensure data integrity.

Provide on-call support and resolve technical issues promptly.

Document system configurations, changes, and procedures accurately within internal platforms

Maintain high-level relationships as a Technical Account Manager across a smaller sub-set of clients

Collaborate with the team to identify areas for improvement and implement best practices.

Requirements

Minimum of 3 years of experience in a similar role.

Proficiency in administrating Office 365 (Exchange & SharePoint).

Hands-on experience with Fortigate Firewalls.

Strong troubleshooting skills for network-related issues.

Knowledge of virtual server environments (VMware, Hyper-V, and Microsoft Azure).

Understanding of the Essential Eight model.

Excellent communication and interpersonal skills.

A proactive and problem-solving mindset.

Ability to adapt to new technologies and processes.

A desire to continuously improve and learn new skills.

Any Relevant industry certifications (e.g., Microsoft Azure Administrator, Fortinet NSE certifications, Cisco CCNA).

Why iQuest Consulting

Uncapped potential to expand your technical skill set and earn more through our KPI system.

An inclusive and vibrant team culture that encourages collaboration and open communication.

Opportunities for professional growth and career advancement.

Competitive salary and benefits package.

Young, energetic, and supportive team.

Involvement in projects with cutting-edge technology.

Opportunities to work with a diverse range of clients and industries.

Genuine emphasis on maintaining a healthy work-life balance.

How to Apply

Interested candidates are encouraged to submit their CV and a brief cover letter outlining relevant experience and interest in the role. We look forward to hearing from you!

iQuest Consulting is an equal-opportunity employer and welcomes candidates from all backgrounds to apply. We look forward to reviewing your application and having the opportunity to discuss how you can be a valuable addition to our team.