Quality Support Facilitator, Quality Uplift Program

• Help children have the best start in life through high quality education & care.
• Improve outcomes for children and families in early education and care.
• Join an expert team working across governments at the national level.

About ACECQA

We want children in Australia to have the best start in life through quality education and care.

We provide national leadership on the implementation of the National Quality Framework (NQF) and collaborate with the Australian and state and territory governments to:

• implement changes that benefit children birth to 13 years-of-age and their families
• monitor and promote the consistent application of the Education and Care Services National Law across all states and territories
• support the early childhood education and care sector to improve quality outcomes for children

We strive for innovation and continuous improvement and are committed to keeping the sector and the community informed with the latest developments in early childhood education and care.

ACECQA is committed to being a child-safe organisation, implementing the National Principles for Child Safe Organisations and actively promoting the safety and wellbeing of children.

The Role

The Quality Uplift Program is a partnership between ACECQA and the Government of South Australia, Office of Early Childhood Development (OECD). The Quality Support Facilitator, Quality Uplift Program provides tailored professional learning and support to South Australian education and care services. The purpose of the program is to support participating services in their understanding of the National Quality Framework, enabling them to make measurable improvements against the National Quality Standard (NQS). Additionally, the Quality Uplift Program will support service leaders and approved providers to lift their capability in operating quality education and care services including the embedding of a positive organisational culture focused on continuous quality improvement and critical reflection. Furthermore, the program will support services in their ability to deliver quality educational programs and practices, including the application of the Early Years Learning Framework.

Two roles available, 1 part-time (0.6FTE) and 1 full-time, fixed-term (until 30 June 2026) at ACECQA Band 5 ($103,179- $122,039).

About You

To be successful in this role you will need:

• Demonstrated contemporary knowledge and experience in delivering professional learning and support through a variety of approaches within the children's education and care sector.
• Strong knowledge of and experience in, the delivery of children's education and care, the NQF and the Early Years Learning Framework, including identifying and embedding quality improvement.
• Demonstrated knowledge of cultural responsiveness and in creating a culturally safe and inclusive environment.
• Developed analytical, interpersonal and high level written and verbal communication skills, including a demonstrated ability to research, analyse and interpret information and communicate succinctly across a diverse range of audiences (including the development and delivery of presentations, resources and/or online learning).
• Proven ability to develop and nurture collaborative, positive and productive working relationships with internal and external stakeholders and negotiate with confidence to support program and organisation outcomes.
• Demonstrated ability to use a range of technology and learn new systems quickly and efficiently.

While not essential, the following attributes will greatly assist you in the role:

• Experience working with metro, regional and remote services and with multiple service types in the South Australian context including, early childhood, preschools, kindergartens, family day care, outside school hours care and services out of scope of the NQF.
• Qualifications, training and/or experience in mentoring/coaching practices.

ACECQA is committed to removing barriers and opening up opportunities. As an employer we seek to ensure people with differing needs and abilities have the same opportunities to successfully gain skills, knowledge and experience through work, social activities, education and training irrespective of their age, disability, colour, race, gender, religion, sexuality, family responsibilities, or location. In particular, we are committed to improving opportunities and outcomes for Aboriginal and Torres Strait Islander peoples.

You must have the right to work and live in Australia to apply for this role.

The successful candidate will be required to consent to a national police check.

How to apply

The closing date for applications is 02 September 2025 at 11.59pm.

Important Note: Please ensure you follow the recruitment process outlined below, otherwise you may not be considered for the role.

To apply, please register with the ACECQA Recruitment Candidate Portal, navigate to Quality Support Facilitator, Quality Uplift Program vacancy and click Apply for Job. The application process will require you to:

• Attach a CV of no more than 5 pages which demonstrates your ability to meet the criteria contained in the position description.
• Provide the details of at least two referees who have directly supervised you within the last five years of employment.
• Attach a written response to the targeted questions below of no more than 2 pages

Targeted Questions

1. Briefly overview a time when you supported or led a team through a process of change or quality uplift? In your response, please include your role in the process, how you identified the need for change or improvement, the steps you took, and the outcome.
2. You have been asked to develop and deliver a 30-minute presentation on critical reflection. Using bullet points, please outline the steps you would take to develop the presentation and provide 3 to 5 key concepts you would cover.

All complete applications will be acknowledged.

More information

If you have any questions about the role specifically, please contact Jasmine Millbanks at jasmine.millbanks@ acecqa.gov.au

If you have any questions about the recruitment process please email the HR team at recruitment@ acecqa.gov.au.

Notice to agencies

ACECQA will not accept applications from any source other than directly from a candidate for this vacancy. Recruitment agencies must have received instructions from ACECQA in relation to a specific vacancy in order to submit applications on behalf of candidates.

ACECQA is collecting the information requested in the advertisement for the purpose of selection, recruitment and engagement of staff. ACECQA is authorised to do so by the Education and Care Services National Law. Please refer to our Privacy Policy which can be accessed at http://www.acecqa.gov.au/privacy-policy.