I am recruiting an experienced Project Support Officer to join a large Queensland Government Department on a 12-month contract.

Working within the ICT Support Services team, this role is responsible for delivering high-level project administration and support across a portfolio of ICT initiatives within the Information and Technologies Branch. You will provide day-to-day project coordination, reporting and stakeholder support to enable Project Managers to focus on the successful delivery of project outcomes.

Key Responsibilities:

• Provide end-to-end project support using approved project control tools and methodologies to ensure alignment with objectives, timelines and deliverables;
• Assist in research and analysis on project issues, including the collection, collation and interpretation of data to support decision-making;
• Prepare and draft reports, spreadsheets, planning documentation and correspondence using a range of software applications;
• Organise meetings, workshops, forums and focus groups with stakeholders; prepare agendas, coordinate logistics and record minutes;
• Support project boards including preparation of agendas, materials and accurate minutes;
• Create resources and documentation to support capability uplift of departmental ICT products;
• Lead product readiness activities to ensure effective communication, documentation and training prior to operational handover;
• Log, track and resolve incidents through the helpdesk ticketing system; and
• Maintain transparency across stakeholders through clear communication of progress, priorities and business value.

Capabilities and Attributes:

• Demonstrated experience supporting ICT-enabled projects within a complex environment;
• Proficiency in project management tools, with skills across financial, functional and technical aspects of project administration;
• Ability to work independently and as part of a high-performing team in a large, dynamic organisation;
• Strong organisational skills with the ability to manage competing priorities and meet deadlines in a fast-paced environment;
• Excellent communication and stakeholder engagement skills, with the ability to collaborate across diverse groups; and
• Experience in product management, including roadmap execution and lifecycle ownership.
• A customer-centric mindset with a passion for delivering high-impact ICT products; and
• Interest or prior knowledge in AI systems and technology highly regarded.

For more information or a confidential discussion please contact Greg Scharf at u&u on [email protected] quoting reference number 42457.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

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Please submit your resume in Word format only.