This role is super important & all about managing the day-to-day operations of our bookings department. You'll be handling bookings, admin, sales, and customer service. On top of that, you'll also be responsible for optimizing our workflow, doing some marketing and sales, and building relationships with our guests. You'll also need to work closely with our staff and handle reporting and administration.

A typical day might involve answering questions from customers, agents, and corporate clients. You'll be writing emails, taking payments, and helping people confirm their bookings for experiences. And of course, you'll be recording all the details into our booking system, both in the office and out front.

YOU:

Fun to be around with lots of enthusiasm and a ‘can do’ attitude.

A lover of people and small business

Love of the ocean and all things Surfing

Excellent written & verbal communication skills.

Detail-oriented

Organised and self-motivated

Tech-savvy (you actually like it, don’t just put up with it)

Results-driven

US:

Fun beach environment

Competitive salary

Wear board shorts and thongs (flip flops) to work!

Training & career progression

Surf or swim in your lunch break

WHAT YOU WILL BRING TO LGS:

Able to problem solve and multi-task whilst smiling your head off

Have a fun and positive attitude

Experience in hospitality or retail customer service , bookings and sales

Experience achieving sales targets, KPI’s and maximising profit

Team player with high level of initiative & the ability to work autonomously

Passionate about what you do and give 100% every time!

NEXT:

If you have fantastic attention to detail and are willing to go the extra mile in providing EXCEPTIONAL customer service, then get on board (pardon the pun) and apply now! This is a full time role and training will be provided!

Please email your cover letter and CV to [email protected] you must include a cover letter to be considered.

Only successful applicants will be contacted.