About the role

We are looking for a part-time, experienced receptionist with the enthusiasm, maturity and integrity to maintain the delivery of exceptional customer service. This role will involve performing ECGs and Holter monitors on patients for which full training will be given, so the candidate must be comfortable with direct patient contact. You must have solid communication skills with a focus to deliver excellence in patient care in a truly multitasking role. You will be pro-active and continuously seek ways to improve and streamline processes and promote a positive team work culture. We seek an approachable, reliable person who has proven ability and is able to thrive in a fast-paced environment. This is a chance to turn a valued and challenging central role into your own in fostering a positive organisational culture. You will have a passion for team work and patient care. The working hours are 3 full days per week, Monday, Wednesday and Friday 9am to 5pm.

Job tasks and responsibilities

Supporting the team to ensure exceptional customer service levels are delivered

Meeting and greeting patients

Scheduling appointments

Billing of medical consultations, testing and procedures

Preparation of medical correspondence and reports

Managing patient and other health care provider enquiries via telephone, email and in person

Patient data entry, processing payments and receipting accurately

Opening and closing the clinic

Direct patient contact by performing ECG's and fitting Holter Monitors

General administrative duties as required

Skills and experience

To be successful in this role you must have the following:

Previous experience in a specialist medical environment is a must with cardiology being highly desirable

Meticulous attention to detail and data entry skills

Highly organised, excellent time management skills and the ability to multi task in a fast paced environment

Good IT knowledge with experience using Healthtrack Medical Systems advantageous

Ability to use initiative and work both independently and as a part of a team

High level interpersonal and written communication skills

Professional disposition and personal presentation

Mature, sensitive and empathetic approach to patient car

Job benefits

If you have experience in the above areas and are looking for a new and rewarding challenge, please submit an application with your CV and a brief cover letter addressing why you think you'd be perfect for this role.

In return, you will be working in a newly built facility with a friendly, progressive and passionate team of Doctors and health care professionals.

Above award rates dependent on experience.