Who we are
For 27 years, Flood Emergency Services (FES) has been delivering fast, reliable, and affordable water damage restoration to Australian homes and businesses. We provide a 24x7x365 service and will be on-site in 60-90 minutes to help our clients mitigate the impact of water damage. Our technicians and project managers are IICRC qualified, and we provide compliance certificates on job completion to give our clients assurance that their premises are safe and that water damage has been addressed.

The Role
We are looking for an experienced Paid Ads Specialist to take ownership of our digital advertising strategy. You will be responsible for managing high-value Google Ads campaigns that directly impact our call volume, customer acquisition costs, and overall ROI. This role requires someone who thrives in a high-pressure, results-driven environment where performance is closely measured.

Key Responsibilities

Manage and optimise Google Ads campaigns across multiple companies and markets

Control marketing spend and acquisition costs against agreed KPIs

Analyse performance data (calls, leads, conversions) and reconcile CAC against job value

Implement and maintain call tracking systems

Monitor competitor ad activity and market trends

Produce detailed reports on spend, conversions, and ROI by segment and channel

Mandatory Criteria

Google Ads certification

Minimum 5 years’ experience in Google Ads Advertising

Proven experience managing large-scale campaigns with annual budgets exceeding $1M AUD

Demonstrated success in running campaigns for urgent-response or time-sensitive services

Experience delivering campaigns for both B2B and B2C offerings

Willingness to work full-time from our Melbourne, Victoria office — this is not a remote or hybrid role

Desirable

Knowledge of flood remediation or related service industries

Experience with call tracking software such as CallRail.

How to Apply

Applications must include a cover letter

Your cover letter should address the mandatory criteria and provide case studies that demonstrate your ability to drive measurable results from Google Ads campaigns

FES Group is not accepting applications from digital or recruitment agencies.