Housing Officer

Access Community Housing Company Ltd
Cairns, QLD
A$43-$45 p/h
Community Services & Development → Housing & Homelessness Services
Full-time
On-site

Posted 9 days ago


We’re Growing. Join Us and Be Part of the Change.

Access Community Housing Company (ACHC) is the largest community housing provider in Cairns — and we’re only getting bigger. With more than 650 homes and 1,250 tenants, we deliver housing with purpose, equity, and compassion. We’re not just offering a job — we’re offering a career with meaning.

As we grow, we’re calling on experienced Real Estate Professionals who want more than just another property portfolio — who want to use their skills to create lasting change for vulnerable people across our community.

Why This Role Matters:

We don’t just manage properties — we change lives. At ACHC, you’ll manage all aspects of tenancy and property management with heart and professionalism, ensuring every tenant feels respected, supported, and secure in their home.

What You’ll Be Doing:

Deliver high-quality tenancy management with respect, dignity, and urgency

Educate tenants about their rights and responsibilities

Manage rent, arrears, debts — and solve problems before they escalate

Conduct inspections, issue and follow up on breaches, and ensure properties are turned around quickly and maintained to standard

Handle complex tenancy issues and represent ACHC in QCAT when required

Work alongside support services to help tenants sustain their homes and their dignity

What We’re Looking For:

You know housing — and you understand people

You’ve managed tenancy portfolios (private or community sector)

You’re confident with tenancy legislation, property operations, and have the resilience to manage complex cases

You’re a strong communicator, a skilled mediator, and know how to de-escalate when things get tough

You’re not afraid of challenging work — because you know it matters

Why Join ACHC?

Competitive Salary + Not-for-Profit Salary Packaging (up to $15,900 tax-free)

Flexible Work Options and generous leave to support work-life balance

Career Growth: Professional development funding and real career pathways

Supportive Culture: A tight-knit team where your voice is heard

Employee Assistance Program: Because we support you, too

Make a Real Impact — every single day

Ready to Apply?

This position is a full-time position.

Don’t wait. We’ll be interviewing as soon as the right person comes through. Submit your resume and a short cover letter (max one page) telling us how your skills and experience match this role.

Contact: Jill West, Housing Team Leader 📧 [email protected]

All candidates must be willing to undergo a national police check and BlueCard.

Applications close of business on Friday 5 September 2025.

This is your chance to do real work with real purpose. ACHC is growing — and you should be part of it.


About Access Community Housing Company Ltd

Cairns, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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