About the opportunity

IFYS Accommodation Services has an exciting opportunity for a Youth Housing Case Worker to join the Transitional Housing Team. The Transitional Housing team work with young people and their children who are experiencing homelessness and are in need of short-term accommodation and support.

Working across the Sunshine Coast and Moreton Bay regions, the Youth Housing Case Worker will be responsible for the provision of tenancy intake and assessment services, casework and life-skills development with young people.

What's on offer?

• Part-time employment based in Nambour
• Minimum 67.5 hours per fortnight (9-day fortnight, 8:30am to 4:30pm)
• Part-time hourly equivalent starting $38.65 + superannuation- IFYS is committed to gender pay equity
• Not-for-profit salary packaging options to increase take home pay (package up to $15,900 per FBT year)
• Career and professional development opportunities
• Skilled leadership and supportive team environment
• Unique in-house training opportunities including Therapeutic Crisis Intervention training, Preventing Child Sexual Exploitation and Sanctuary training
• Free access to the CALM Premium App & Flight Centre

Responsibilities of the role

• Respond to enquiries and advise on options for accommodation and support
• Conduct assessments from referrals with young people seeking accommodation and support
• Develop and implement action plans with young people designed to meet their unique needs and goals with support of the Coordinator
• Assist with the development and/or deliver programs, activities and training that support service users and students
• Assist with the management and maintenance of all aspects of the client’s tenancy – including entry and exit reports, quarterly inspections, lease monitoring & management, rent collection and bond lodgements
• Ensure property repairs and maintenance needs are addressed
• Complete administrative duties, waiting lists, client folders petty cash, case notes, time sheets and incident reports

Requirements for the role

• Experience working with young families with complex needs or an understanding of the impacts of trauma on a young person's life
• A go-getter attitude with the ability to adapt to changing situations and remain calm in the face of a crisis
• Excellent communication skills and the ability to build rapport quickly, especially with young people
• Qualifications in or currently studying Youth work, Mental Health, Community Services, Human Services or Social Work highly desirable

Must hold or be willing to obtain if successful

• Valid Queensland driver's license with no restrictions
• QLD Working with Children Check (Paid Blue Card)
• Licensed Care Suitability Check (LCS2)
• National Crime Check (A new check will be completed through IFYS systems)
• Ability to provide two recent line manager references including your current employer

Why IFYS?

At IFYS, our overarching goal is to foster an environment that nurtures the growth and development of all individuals who access our services. We strive to ensure that those who engage with our services feel valued, supported, and inspired. Equally vital is our commitment to cultivate the same sense of well-being among our dedicated staff members.

We firmly believe that our most valuable asset is our people, and as such, we continuously assess and enhance our framework of support. We readily implement new practices and procedures, such as the Sanctuary Model of Care, which actively promotes emotional, social, moral, and physical well-being for both our staff and clients.

We are an inclusive workplace that celebrates diversity and difference in our communities. We encourage applications from individuals who identify as Aboriginal or Torres Strait Islander.

If you would like further information on this role, please email [email protected] or call (07) 5438 3000 to speak to Danielle from the Recruitment team.

Applications close 5pm, Thursday the 14th of August. Applications received after this date will be accepted but may not become part of the initial candidate pool.