Library & Museum Assistant – Customer Experience

$67,004 - $81,186 pa pro rata + Superannuation

Part Time 60.5 Hours a fortnight per 4-week work pattern

About us:

The City of Belmont is a Tier 1 council that proudly offers its residents and visitors facilities, services, events, spaces and plans for the future, enabling the community to live, work and play in healthy, efficient, safe and sustainable ways. The City of Belmont boasts spectacular views of the Swan River, proximity to the Perth Central Business District, has state-of-the-art facilities at the Belmont Library and Museum Hub, plentiful multipurpose parks, and includes Perth Airport’s Domestic and International terminals within its boundaries.

The City of Belmont offers employees free onsite parking, easy access to public transport, great end-of-trip facilities, purchased leave, a co-contribution to superannuation, and other great employee benefits.

About the role:

City of Belmont is looking for a dynamic and enthusiastic Library and Museum Assistant – Customer Experience to help shape and deliver a vibrant program of events and activities that inspire, educate, and connect people of all ages and backgrounds.

In this exciting role, you’ll play a key part in planning and delivering engaging initiatives that bring our library and museum spaces to life. You will support the creation and delivery of inspiring library and museum programs that educate, entertain, and connect our community.

Please be aware that the 4-week work pattern specified in the Position Description is a set arrangement and not open to negotiation.

About you:

Are you passionate about creating memorable experiences for your community? What sets you apart is your sharp eye for detail – you’ll bring strong data entry and numeracy skills, with a knack for accuracy and precision in everything you do. A proactive mindset – you’ll be confident using initiative and sound judgment to solve problems and keep things running smoothly and a team player with independence, whether collaborating with others or working solo, you stay focused and productive with minimal supervision.

What You’ll Bring to the Role:

Exceptional people skills – You’re a confident communicator with strong interpersonal, conflict resolution, and negotiation abilities. You can connect with a wide range of people, especially young adults, to deliver outstanding customer service.

Relevant experience – You’ve worked in a library or similar customer-focused environment and understand what it takes to create a welcoming and engaging space.

Strong communication abilities – Your written communication and research skills are clear, professional, and effective.

Organisational flair – You’re highly organised, detail-oriented, and experienced in administrative tasks—ideally within a library or museum setting.

If you’re creative, community-minded, and thrive in a collaborative environment and meet the criteria outlined in the position description, we’d love to hear from you!

How to apply:

By clicking the ‘apply’ button, you will be directed to the City of Belmont’s employment page, where you can access the position description. Please enter your details, upload your current resume and cover letter. Please complete the questionnaire, then submit your application.

Applications close: 5:00 pm, Wednesday, 27 August 2025.

Please note: Applications are considered as they are received, and interviews will be arranged accordingly. The City reserves the right to close adverts early; early applications are encouraged.

The City of Belmont is an equal opportunity employer dedicated to diversity in the workplace. We provide merit-based employment opportunities to people without regard to race, gender, ethnicity, disability, age, religion or sexual orientation. We encourage applications from an Aboriginal and Torres Strait Islander heritage, people with disabilities, and people from culturally diverse backgrounds to explore the opportunity of a career at the City of Belmont. If you require additional support or adjustments regarding interview arrangements, please advise in advance.

For more information on eligibility requirements and to apply for this position, please visit www.belmont.wa.gov.au. Further assistance with your application is available by phoning 08 9477 7217.