Administration Officer Aged Care
Java Dale
Posted 8 days ago
About the role
Step into a welcoming and inclusive aged care environment at Bethel Aged Care – Anzac Lodge, located in Coburg North. Our home proudly supports a vibrant Italian community and values the warmth, empathy, and professionalism you bring to every interaction.
As our Administration Officer (Reception), you’ll be the first point of contact for residents, families, and visitors, creating a positive and supportive experience while managing essential front-of-house and administrative tasks.
This is a part-time role with flexible options:
3 days/week (Mon, Wed & Fri) from 9am to 5pm (7.5 hours/shift)
Or 5 days/week (Mon to Fri) from 9am to 3pm (5.5 hours/shift)
Key Responsibilities:
Deliver high-quality administrative support to the care home, including front reception duties and exceptional customer service
Manage incoming calls with professionalism and triage appropriately
Assist with stock ordering, staff onboarding, and general office coordination
Support rostering and maintain staff portfolios as needed
Flexibility to work additional shifts as a Personal Carer if you hold aged care qualifications
Occasionally provide support at our sister facility in Mill Park
What We’re Looking For
Proven experience in administration, customer service, and/or aged care settings
Certificate III in Aged Care or Individual Support is desirable, but not essential
Strong communication and interpersonal skills, with the ability to engage respectfully and sensitively with elderly residents and their families
Excellent organisational skills and keen attention to detail
Proficiency in Microsoft Office 365, particularly Word and Outlook
A genuine commitment to delivering the highest standards of care and service
What we offer
At Bethel Aged Care, we are dedicated to creating a supportive and rewarding work environment for our employees. In addition to a competitive salary, you will enjoy access to ongoing training and development opportunities.
About us
Bethel Aged Care - Anzac Lodge is a leading provider of aged care services in the Northern Suburbs of Melbourne. Our mission is to deliver exceptional care that enhances the quality of life for every resident in our facilities. With a strong focus on innovation and a commitment to continuous improvement, we are at the forefront of the aged care industry. Join our dedicated team and make a meaningful difference in the lives of those we serve.
Apply now to become our next Administration Officer!
About Java Dale
Java Dale owns both Anzac Lodge Nursing Home and Bethel Aged Care.
Established in 2009, Bethel Aged Care is a 121 bed residential aged care facility offering a various levels of care as well as the option for extra services. Bethel Aged Care is in a league of its own, rivaling many upmarket hotels in terms of finishings and class whilst retaining the feeling of home.
Bethel Aged Care is operated by a team of professionals from diverse backgrounds, such as nursing and medical, all of whom have an active interest in the daily running of the facility. The proprietors have over 20 years of aged care management experience between them and take a very hands.
First established in 1997, with several extensions and renovations later, Anzac Lodge now offers 120 residential aged care beds. Anzac Lodge is all about recreating the feeling of home. The cosy and friendly atmosphere is the standout remark most often made by visitors. Whilst we are a multi cultural facility, we have a large percentage of residents for from an Italian background. Accordingly, we have recruited several staff who speak Italian and also run Italian classes for many of our staff.
Our aim is to set the standard in the region for aged care in providing the best possible level of care to our residents in a homely and supportive environment. We believe that a holistic approach towards aged care is essential and to be culturally appropriate in delivering this care.
Source: this is an extract from the company’s own website.
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