About the role

An exciting opportunity has become available for a Duty Manager to join the team at the Labrador AFL Sports Club in Labrador, Queensland. This full-time role is responsible for overseeing the day-to-day operations of the club, ensuring a high level of customer service and the efficient management of all staff and resources.

What you'll be doing

Managing the operations of the club during assigned shifts, including supervising staff, handling customer enquiries and ensuring health and safety standards are maintained

Overseeing the security, cash handling and reconciliation processes, and ensuring compliance with all relevant regulations

Providing leadership and support to the hospitality team, delegating tasks and providing feedback to drive continuous improvement

Troubleshooting any issues that arise and implementing effective solutions to ensure a seamless customer experience

Assisting with the planning and coordination of events, functions and special promotions

Collaborating with the management team to identify opportunities for process improvements and cost savings

What we're looking for

Significant experience in a similar Duty Manager or Assistant Manager role within the hospitality industry

Strong leadership and people management skills, with the ability to motivate and develop a team

Excellent customer service orientation and the ability to problem-solve effectively

Sound financial management skills, including budgeting, cash handling and reporting

Strong attention to detail and a commitment to maintaining high standards of safety and compliance

Demonstrated experience in event planning and coordination

Relevant qualifications in hospitality management or a related field would be highly regarded

What we offer

At the Labrador AFL Sports Club, we are committed to providing a supportive and inclusive work environment that enables our employees to thrive. We offer competitive remuneration, opportunities for career development, Our team-oriented culture and focus on work-life balance make us an employer of choice in the local community.

About us

The Labrador AFL Sports Club is a vibrant and well-established community hub, offering a range of sporting, social and entertainment facilities to our members and guests. As a leading hospitality provider in the Labrador region, we pride ourselves on delivering exceptional customer service and creating a welcoming atmosphere for all who visit our club.

If you're an experienced Duty Manager looking to take the next step in your career, we encourage you to apply for this exciting opportunity. Click the 'Apply Now' button to submit your application.