Apollo Care is on the lookout for an exceptional Administration Officer to play a vital role in supporting the smooth and efficient operation of our residential aged care services. In this impactful position, you'll help ensure older Australians continue to live with dignity and grace in a well-structured, caring environment.

Our Home: To offer a more personal living experience, our 51 bed community is divided into smaller households and plenty of outdoor spaces to enjoy. Nanyima is just a 30-minute drive from Mackay, nestled amongst sugarcane plantations and sugar mills, and is close to beautiful rainforests and national parks.

The Role: We're seeking a detail-oriented, process-focused professional with a knack for organisation and a passion for making a difference. Reporting directly to the Residential Service Manager, you'll oversee key functions such as roster coordination, human resources administration, and general office support—keeping our facility running like clockwork. Key responsibilities include:

• General administration and reception duties, ensuring a welcoming and professional environment.
• Roster Coordination - Ensuring roster alignment to the master roster.
• Replacement of staff on leave and liaising with HR about roster vacancies.
• Supporting resident admissions, finance, and accounts management with meticulous attention to detail.
• Facilitating human resource administration, roster coordination, and quality improvement activities.
• Records management and document preparation.
• Assisting with meeting coordination and minute taking

What's in it for you?

• Competitive Compensation: Enjoy a competitive salary (based on exp), Penalties 12% Super, and Leave Loading
• Not for Profit Salary Packaging: Options of up to $15,900 Tax-Free + Meals & Entertainment - https://nationalsalarypackaging.com.au/
• Retail Benefits: Enjoy online + in store discounts with Blue Light Card Australia https://www.bluelightcard.com.au/
• Employee Support: An Employee Assistance Program (EAP) for you and your immediate family. With 24/7 access to a range of benefits with TELUS Health
• Career Development: Nurture your professional growth through Onsite & Online professional development programs, providing pathways for advancement within our organisation
• Care Friends: Refer friends, earn points, and turn them into cash. It's our way of saying thank you for bringing great people on board!
• Award-Winning Culture: Be part of a team that values excellence and is recognised for its award-winning culture program

Why You'll Love This Role!

• Agility: Thrive in a dynamic environment where your ability to adapt and multi-task makes a real difference.
• Structure: Collaborate with a team dedicated to maintaining organised systems and streamlined processes.
• Process Excellence: Contribute to high-quality care through efficient and effective administrative support.

To be successful you'll need:

• A qualification or experience in business, administration, or related fields
• Rostering experience in Aged Care
• Exceptional organisational skills with a proactive and process-driven mindset
• NDIS Worker Check (or willing to obtain) - Mandatory
• Experience in residential aged care or similar environments is highly desirable
• Compassionate and Empathetic nature

Join Apollo Care As part of our team, you'll help us uphold our Philosophy of Care, championing resident choice, holistic care, family connections, and inclusivity. Your contribution will be essential in fostering a sense of home and belonging.

If you're ready to bring your expertise to a role that combines meaningful work with operational excellence, we'd love to hear from you!

Take the next step in your career and make a meaningful impact. Apply today! Please note that only shortlisted applicants will be contacted and we reserve the right to close this vacancy once an offer of employment has been accepted.