Customer Service Opportunity – Join a Leading Team in Rockhampton
Location: Rockhampton | Full-Time | Bradnam’s Windows & Doors

At Bradnam’s Windows & Doors, we are proud to be a trusted partner to Australia’s building and construction industry. With a national presence and a strong local reputation, our team in Rockhampton is looking for a dedicated Customer Service professional to help us continue delivering quality and care to our customers.

This is more than a job, it’s a chance to join a high-performing team and grow your career with a company that values its people and their potential.

Why Join Bradnam’s?

Industry Leader – We are one of Australia’s most respected manufacturers of aluminium windows and doors, supplying builders and customers across the country.

Supportive Local Team – Work alongside people who care about doing a good job and supporting each other.

Opportunities to Grow – We promote from within and provide learning and development pathways.

Great Culture – Join a company that values respect, teamwork, ownership, and continuous improvement.

About the Role

Join a Team That Frames the Future of Customer Service

At Bradnams Windows, we don’t just build windows—we build trust, reliability, and long-term relationships. As a key member of our customer service team, you’ll be the friendly voice and problem-solver behind our brand, helping customers navigate their journey from inquiry to installation with confidence and care. If you thrive in a fast-paced environment, love finding solutions, and want to be part of a company that values your growth as much as its own, this is your window of opportunity.

Key responsibilities:

Responding to phone and email enquiries

Preparing quotes and processing orders

Coordinating with internal teams (sales, production, logistics)

Providing technical and product support

Investigating and resolving issues with professionalism and care

What You’ll Bring

Previous experience in customer service, admin or sales support

Strong communication and problem-solving skills

Good computer skills and the ability to learn new systems

Organised, responsive, and detail-oriented

A team mindset and willingness to go the extra mile

Experience in the building or manufacturing industry is helpful but not essential, we will provide the training and support you need to succeed.

Is This the Right Fit for You?

We’re looking for someone who is not just seeking a job but is ready to be part of a business that offers career potential, a strong local culture, and the chance to make a real contribution.

Extras

Christmas shut down two weeks minimum

17.5% Leave loading

Free EAP service available

Onsite Physio once a week

How to Apply

Click Apply Now or send your resume to [email protected]

Be part of something bigger with Bradnam’s Windows & Doors in Rockhampton.