• Greek speaking preferred
• 2 x roles North and West

About Fronditha Care

Fronditha Care is an award-winning not-for-profit aged care provider, specialising in providing culturally sensitive aged care for people of all backgrounds for more than 46 years. We provide a wide range of aged care services and programs to support elders and their families.

Through our core values of Respect, Do Right, Bring Joy and Inspire Better, we deliver a Bounty of Care that provides for the cultural, spiritual and health needs the elders in our care. More than 1000 people choose to work at Fronditha Care, caring for elders across our 5 residential facilities in Melbourne and Newcastle, in their homes and in the community, across metropolitan Melbourne.

About The Opportunity

The Care Partner is the primary contact for a Home Care Packages (HCP) care recipient or their family, responsible for the assessment of care needs, identification of care goals in collaboration with clients, development of care plans and co-ordination of service delivery to ensure expenditure is within budget. The Care Advisor ensures program activities are in accordance with the Aged Care Act, HCP program guidelines and the aged care quality standards.

The day-to-day responsibilities

• Establishes rapport with care recipients and their family/representatives.
• Manages a dedicated portfolio of clients, meeting all monthly, quarterly, and annual review requirements.
• Responds to deteriorating health by reviewing care needs and services.
• Identifies vulnerable clients and ensures their care plan responds to needs associated with vulnerability.

• Provides care recipients and their family members with information as required about:
• Home Care Package.
• Charter of Aged Care Rights and Home Care Package agreements.
• the establishment of their individual budget and monthly statements.
• How the funds can be spent.
• How to ensure these meet legislative compliance and accountability.
• Community resources that can be accessed for additional support.

• Participates in and/or initiates client case conferencing.
• Arranges and attends meetings with key stakeholders as required.
• Ensures a collaborative approach to care planning, ensuring all stakeholders are involved.
• Seeks clinical advisory support to ensure the clinical needs of the client are met and regularly reviewed.
• Participates in all training to meet requirements of the role as directed.
• Assists care recipients and families to make informed choices about their care through the provision of accurate and high-quality information.
• Undertakes regular review and assessment of plans with clients, adjusting as required and considering client preferences.

What success looks like for this role

• Aged care experience – including knowledge of the issues facing older people or people with disabilities and their carers
• Demonstrated understanding of aged care standards and best practice in community aged care
• Excellent communication, problem solving, influencing & negotiation skills, including a capacity to facilitate complaint resolutions
• Thorough understanding and ability to support compliance with Occupational Health & Safety, Equal Opportunity and other professional & legal requirements which affect day-to-day care and other services for clients
• Ability to work independently and as a team.
• Ability to prioritize and be flexible to attend to changing workplace demands

Why choose Fronditha Care?

Fronditha Care is driven by our ethos of providing a Bounty of Care that extends to our clients and employees. We are committed to creating a safe, inclusive workplace that sets our people up for success and helps them grow in the workplace and in life.

• Dynamic Team Culture
• Hybrid Working Model
• Salary packaging available up to $15,900 and $2,650 for meals and entertainment.
• Health and well-being program and access to Employee Assistance Program

If you are looking for a rewarding career and for a role where you can make a positive impact in people’s lives, then we’d love to hear from you. Apply online now.

The successful applicant will also be required to undergo a current Police Check.

Please send your CV to [email protected]