Full-Time Care Organiser (Mildura) – 9:00 am Start, working Monday to Friday

About Us

At Uniting AgeWell, we’re dedicated to supporting older people to experience wellbeing, choice, and independence in their lives. Whether living at home or in residential care, we want every person to feel valued, supported, and connected to their community.

With services across Victoria and Tasmania, our team of over 4,600 staff and 600 volunteers are committed to providing high-quality, compassionate care.

Our workplace culture is grounded in the BEST philosophy - Believe, Excel, Support, and Trust - and shaped by our values of Kindness, Respect, Integrity, Innovation, and Inclusion. These principles guide our care, our culture, and our commitment to those we serve.

To learn more, visit: www.unitingagewell.org

Why Join Uniting AgeWell?

We believe in supporting our people to grow personally and professionally, while making a genuine difference in the community.

As part of our team, you’ll enjoy:

Competitive pay – Above Award hourly rates

Salary packaging benefits – Access up to $15,900 + $2,650 for meals and entertainment annually

Annual leave loading – Extra pay while on leave

Ongoing development – Access to education, training, and career pathways

Employee Assistance Program – Free and confidential 24/7 support for you and your family

Enhanced parental leave – Flexible options to support your family

Relocation flexibility – Opportunities to work across our extensive Victoria and Tasmania network

Join a not-for-profit, values-based organisation where you’ll be supported to succeed - and where your work truly matters.

Join Our Team in Mildura – Care Organiser

Are you passionate about supporting older people to live independently in their own homes? Our Loddon Mallee North Home Care team delivers personalised aged care services across Mildura and surrounding communities. We’re currently seeking an experienced and compassionate Care Organiser to join our Mildura team.

This is a full-time role, Monday to Friday, with a 9:00 am start. You’ll play a key role in coordinating and supporting the intake and delivery of home care services. Working closely with Community Team Leaders and Care Advisors, you’ll help ensure services are well-organised, responsive, and focused on what matters most to our clients.

If you’re committed to person-centred care, value strong relationships, and want to make a real impact in your community, this could be the role for you.

About the Role

As a Care Organiser, your focus will be on delivering high-quality, client-centred care by effectively coordinating services within the Commonwealth Home Support Program (CHSP) and Home Care Packages (HCP). This role has a particular focus on scheduling care services to ensure clients receive the right support at the right time.

Key responsibilities may include:

Scheduling and coordinating care services to meet individual client needs

Providing professional and helpful service to clients, families, staff, and visitors

Managing client intake and onboarding processes

Handling client financial information accurately and within required timeframes

Maintaining systems for budgeting, invoicing, reporting, and document control

Ensuring compliance with organisational and program guidelines

Building and maintaining strong relationships with clients, colleagues, and stakeholders

About You

You bring warmth, professionalism, and a genuine commitment to supporting others. You thrive in a busy environment and enjoy playing a key role in keeping operations running smoothly.

We’re looking for someone with:

Friendly, professional customer service skills and a compassionate nature

Experience using client management systems

Highly organised, with strong attention to detail and problem-solving skills

Ability to multi-task across phone calls, emails, and scheduling tasks

A team-first attitude, with the ability to work independently when needed

Alignment with our BEST values – Believe, Excel, Support, and Trust

• Experience in scheduling, rostering, and coordinating client services and supports, particularly within aged care or community services.

Essentials for Working in Aged Care

To be considered for this role, you will need to have (or be willing to obtain):

Working With Children Check (employee version)

Current and ongoing flu vaccinations

Australian working rights

A clear national police check

Make a positive difference in your community

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

You can access the position description here: Care Organiser

For more information, please contact the Recruitment Team at [email protected] and include the position title and location in your enquiry.

This position will close once a preferred candidate has been appointed. We look forward to hearing from you.