Casual Medical Receptionist

ACT Lung and Sleep

About Us

ACT Lung and Sleep is an established and busy private practice of three specialists in Respiratory and Sleep Medicine, also providing RespACT lung function testing. We pride ourselves on offering compassionate service, efficient care, and a welcoming environment for our patients.

We are seeking a friendly, organised, and professional Medical Receptionist to join our team. This role has become available as our long-term staff member is graduating from university and as our clinic continues to grow.

Hours and Availability

16 - 20 hours per week

Most likely rostered on Wednesdays and Fridays Full day (8:30am – 5:00pm)

Must also be available to cover staff leave in October (full-time hours)

Our reception is run by two staff: one manages RespACT Lung Function emails and the other manages ACT Lung and Sleep emails. During busy periods, you will support each other. You’ll be trained and supported by experienced colleagues to ensure you feel confident in the role.

Key Responsibilities

Welcoming patients and managing check-ins/check-outs

Scheduling and confirming appointments for our specialists and RespACT lung function testing using Gentu practice management software

Answering phones and responding to patient enquiries

Processing Medicare, DVA, and private health claims

Managing patient records, referrals, and correspondence

Processing payments and daily receipt reconciliation

Following practice policies and procedures

Opening and closing the clinic

About You

Minimum 1 year of experience in either a GP clinic or specialist practice (essential)

Experience with Gentu (or similar practice management systems) highly regarded

Strong customer service and administrative skills, with healthcare experience preferred

Excellent communication and interpersonal skills

Strong organisational skills and attention to detail

Ability to multitask in a busy environment

A caring and professional attitude towards patients

Dependable and punctual, with a strong sense of responsibility

Reliable and committed to your rostered days

Able to step in when extra cover is required

What We Offer

A supportive and inclusive working environment, where collaboration is valued

Kind, approachable specialists and experienced colleagues who value teamwork and patient care

Long-term job stability in a respected specialist practice

For suitable candidates, the opportunity to train as a Sleep Technician and broaden your career pathway

Convenient central Canberra location

How to Apply

If you meet the above requirements, please apply via Seek or email [email protected].

Please include:

A cover letter telling us a little bit about who you are, what you will bring to our clinic, and your availability

Your CV

The contact details of two referees

Important: Applications without a cover letter will not be considered.