Who We Are

We leverage technology to help purpose-driven organisations maximise the positive impact they have on society.

We have a group of businesses that provide branding, digital strategy, crafted websites, tailored CRMs, integration and custom development for commercial and not for profit organisations. These businesses include Heartburst (charity focus), Day3 Solutions (commercial focus) and Generous (donation platform SAAS solution).

Our team is a blend of creative thinkers, tech innovators, and heartfelt visionaries dedicated to helping those who help others. If you're looking to contribute to meaningful projects and work with a purpose-driven team, you've found your next opportunity!

The Role

We are seeking a highly skilled and experienced Senior Dynamics 365 CE Developer to join our innovative team at Heartburst. In this pivotal role, you will lead the design, development, and delivery of Dynamics 365 CE solutions for enterprises that demand excellence from technology. Your expertise will directly contribute to our vision of being a recognised leader in IT solutions that positively transform lives. As a senior member of the team, you will take technical ownership of projects, mentor colleagues, and drive continuous improvement in our delivery practices.

What You'll Be Working On

Designing, configuring, and optimising solutions across D365 CE (Sales, Service, Marketing, and Contact Centre).

Collaborate with cross-functional teams to define project requirements, evaluate design options, and create detailed technical specifications.

Supporting the delivery of AI-enabled tools and case management workflows.

Leading workshops with business stakeholders to gather requirements and translate them into functional specifications.

Collaborating with solution architects, analysts, developers, and business teams to deliver seamless user experiences.

Take technical responsibility across all stages of the software development lifecycle, planning and driving construction activities while ensuring high standards of code quality.

Assisting with data migration from legacy platforms into D365.

Contributing to testing, training, and change management initiatives.

Supporting system performance, data integrity, and platform security.

Helping embed Agile delivery and DevOps practices across the solution lifecycle.

The Tech You'll Use

Microsoft Dynamics 365 CE (Sales, Service, Marketing, Contact Centre).

Power Platform (Power Apps, Power Automate, Power BI).

Microsoft Copilot and Azure AI.

Azure DevOps and API-based integrations.

Agile and user-centric delivery frameworks.

What We're Looking For

Proven experience delivering functional solutions in Microsoft Dynamics 365 CE.

Strong understanding of CRM workflows, process automation, and data models.

Experience with Power Platform tools and integration patterns.

Excellent stakeholder engagement and documentation skills.

Background in education, not-for-profit, or membership-based industries is a plus (but not required).

Familiarity with compliance frameworks and secure data handling practices.

Australian Citizenship or Permanent Residency required.

Microsoft certifications are highly regarded.

Why You'll Love It

You’ll be part of a transformation team delivering real change.

You'll work in a flexible hybrid environment with supportive leadership.

You'll have the opportunity to explore AI and automation in a meaningful, real-world setting.

You'll contribute to a purpose-driven organisation that values trust, collaboration, and empowerment.

Why Join Us?

Growth Opportunities: We support professional development and career growth through a planned process and competency framework.

Flexible Working: We offer a hybrid and flexible work environment.

Purpose-Driven Work: A purpose-driven workplace where most of our projects have a direct positive impact on society through the organisations we support.

Values driven Organisation: Our team are strongly aligned with our values (integrity, impact, excellence, relationship, innovation, community and growth)

Variety: The opportunity to work with a diverse portfolio of clients, including charities, not-for-profits, and commercial enterprises.

Innovation: We work on diverse projects that strive for innovation and excellence in execution, making each project rewarding.

Competitive Package: Competitive salary based on experience and talent.

Great Team: We have built a great team working with great technology and great clients. Based in Blackburn North with free parking and hybrid work options.

Ready to Make a Difference?

If you’re a relationship builder who thrives on providing exceptional Dynamics 365 CE services to clients and has a passion for purpose-driven work, we’d love to hear from you!

Please submit your CV and a cover letter explaining why you're the perfect fit for this role and how you can contribute to our vision to help organisations amplify their impact.

Job Type: Full-time

Work Location: Hybrid in Blackburn North, VIC 3130

Application Deadline: 3pm, 29 Aug 2025