Change Management Specialist

WHY US:

There’s a lot going on at Liverpool City Council, as we plan an exciting future for our city. With current work on significant major projects, and many more in the pipeline, their success is underpinned by professional business-focused teams. Talk to us for career-shaping opportunities in a modern organisation and make a lasting impact.

JOB DETAILS Permanent Full Time 35 Hours 5 days per week

$102,853.98 to $112,701.67 + 12% super

JOB DESCRIPTION:

As a Change Management Specialist, you will lead the design and delivery of change, communication and training strategies supporting technology initiatives relating to projects, programs and operational changes.

Establish measurable performance metrics to monitor the effectiveness of any change implementation and implement their monitoring and analysis of these metrics across ICT; and Undertake analysis and review of communications tactics and strategies to determine outcomes of specific initiatives and inform future planning and activity.

You will also assist teams in driving strategic and operational performance by working collaboratively with the business to identify, plan and implement change, communication, and training solutions to solve business.

ABOUT YOU

The successful applicant will have:

Tertiary qualifications in a Change Management, Communications or Business-related discipline and/or at least 5+ years of equivalent demonstrable experience

Demonstrated experience in delivering change management and communications in technology related programs and/or projects.

Proven ability to monitor and evaluate change initiatives adapting the overarching change strategies and plans as required.

Highly developed interpersonal, influencing and negotiations skills with extensive experience engaging, collaborating and influencing key stakeholders and customers at a senior level.

Advanced communications capability with expertise in writing, editing and content development skills, including visual and digital, across multiple platforms and formats.

Strong collaboration skills with a practical and hands-on focus.

Experience in delivery of change and engagement programs for digital programs of work and understand different technology environments.

Demonstrated advanced planning and organisational skills, with proven ability to prioritise, manage project timelines, and meet deadlines.

BENEFITS OF WORKING AT LCC

Be rewarded with an attractive annual salary package (Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)

Flexible work arrangements – including flexi time and hybrid working arrangements (with the ability to work some days each week from home

Free parking is available nearby, with subsidised parking also on offer.

Access to a Fitness Passport membership

Internal professional Learning and Development

Liverpool City Council is committed to providing a working environment that supports all employees to reach their full potential.

To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident.

We welcome candidates from all backgrounds and value diversity and inclusion in our workplace. We encourage all applicants, including First nation people, people with disability, LGBTIQ and culturally diverse communities to join Council.

HOW TO APPLY: Please click the 'Apply' button above. Applicants must submit a covering letter, current resume and response to the selection/essential criteria questions which will be shown once you commence your application.

Click here for a copy of the position description.

CLOSING 29/08/25

Be part of creating the future, for further information about the position please contact Samata Billa, Talent Acquisition Partner at [email protected]