Sales & Service Consultant
Yarraville Showroom & Office

Bring bold architectural visions to life, using the power of world-class systems.

About the Role

Covet is looking for a commercially minded, client-focused Sales & Service Consultant who’s passionate about high-quality design and thrives in a fast-moving, tech-enabled sales environment.

You’ll manage and optimise the full customer journey from the first inquiry through to final delivery, ensuring every interaction reflects Covet’s design excellence.

This role is ideal for someone who thrives in a sales environment, is driven by results, and enjoys working to KPIs. You’re confident with technology, have experience using advanced CRM systems (Zoho is a bonus), and take pride in maintaining immaculate records and delivering with precision.

You’ll be the first point of contact for architects, designers, and builders, managing the full customer journey from inquiry through to delivery. You’ll work closely with suppliers and logistics, coordinate quotes and samples, and provide fast, informed product advice.

About Covet

Covet supplies premium Japanese-made aluminium cladding, batten systems, and screening solutions with a striking timber-look aesthetic. Trusted by architects, designers, and builders across Australia and the US, we don’t just deliver products – we partner with our clients to bring bold architectural visions to life.

You’ll be based in our beautiful Yarraville showroom, working within a high-performing sales team. We operate Zoho CRM at an advanced level and are integrating AI-powered tools to streamline workflows, improve response times, and enhance the customer journey. These tools include automated follow-ups, smart quoting, and predictive insights – helping you work smarter and deliver more impact.

Our values guide every client interaction and internal decision: Passion, Results Focused, Accountability, Communication, Team, Improvement, Service, and Easy.

At Covet, you’ll enjoy:

A competitive salary package + incentive-based bonus

A collaborative, high-performing team environment

Real ownership and room to grow

Design led business that values outstanding service

What You’ll Be Doing

Handling inbound inquiries with speed, accuracy, and warmth

Using Zoho CRM to track client touchpoints and maintain clean records

Leveraging AI tools to improve efficiency and anticipate client needs

Coordinating quotes, samples, and order progress with suppliers and logistics

Supporting marketing and trade events (within a defined scope)

Providing product advice to architects, designers, and trade clients

Meeting KPIs including response times, conversion rates, and repeat engagement

What You’ll Bring

You’re not just good with people – you’re commercially sharp and systems-savvy. You balance service excellence with sales momentum, anticipating client needs while keeping an eye on the close.

Experience in sales, client service, or account coordination (design/architecture exposure is a plus)

Confidence using CRMs and digital tools, with openness to AI-driven workflows

Strong written and verbal communication, and a calm, professional phone manner

A reputation for staying organised, multi-tasking, and solving problems without fuss

An eye for detail and a drive for continuous improvement. With this in mind, we’d like you to submit with your CV a cover letter outlining why you want to work with Covet and how your experience makes you the perfect fit

An interest in architecture, design, or the built environment — or simply a love for beautiful spaces

Growth & Next Steps

This is a mid-level role, with clear pathways into Senior Sales, Account Management, or team leadership as you grow. For the right performer, this role is a launchpad.

If you’re ready to combine design passion with commercial impact and want to work with a company using the best tools and tech in the industry we’d love to hear from you.