Retail Store Manager | West Leederville

Our exclusive client is on the lookout for an experienced, passionate Retail Store Manager to lead their West Leederville location through an exciting period of growth and change, including a brand-new store opening this September!

Why You'll Love This Role:

• Generous salary $90k + Super
• Paid day off for your birthday
• Massive staff discounts
• Be part of an expanding national retailer
• Regular access to training, development and growth opportunities
• Work with a tight-knit, passionate team of music industry professionals
• Join a culture that values creativity, inclusion, and innovation
• Career progression opportunities across a growing national brand
• Shape the future of a flagship store

The Role:

If you're a retail leader who lives and breathes music or pro audio gear and loves helping customers and teams reach their full potential, this is your chance to step into a high-impact role with Australia's leading music retail group.

This full-time role reports to the National Retail Manager and will see you take ownership of all aspects of the store, from team performance to customer experience, store presentation, sales results, and operational excellence. You'll also play a key role in the upcoming relocation and expansion of our West Leederville site and the introduction of new product categories.

Key Responsibilities:

• Lead, coach, and develop a team of Sales Consultants and Department Managers
• Manage daily store operations, rosters, and performance outcomes
• Drive sales and ensure targets/KPIs are achieved across the team
• Oversee store presentation, cleanliness, and product/category merchandising
• Stay up to date with product launches and provide product training to the team
• Liaise with logistics and warehouse teams to ensure stock availability
• Use systems including Pronto, Zendesk, and Microsoft tools to manage inventory, customer requests, and sales processes
• Ensure compliance with all safety, company, and industry standards
• Contribute to store-wide initiatives like stocktake and store relocation

What We're Looking For:

• Proven experience managing a customer-facing retail team
• Strong working knowledge of musical instruments and/or pro audio equipment
• High-level sales and customer service expertise
• Confidence using retail management systems (e.g., Pronto, Zendesk)
• Someone who can thrive in a dynamic, fast-paced retail environment
• A team leader who is passionate about mentoring others and creating an extraordinary in-store experience

If you're a leader who lives and breathes music or pro audio gear and loves helping customers and teams reach their full potential, this is your chance to step into a high-impact role and take your retail career to the next level.

📩 Apply now and be part of something extraordinary!

To apply online, please click on the apply button.

Alternatively for a confidential discussion please contact Jonathan Dempsey at [email protected] quoting the reference number above.

Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing

www.frontlinerecruitmentgroup.com/retail

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