About Unison

Unison is a for-purpose organisation that works to reduce disadvantage and social exclusion for over 3,500 people who are homeless or at risk of homelessness each year. We believe that housing is the foundation on which to build a life of value but that a good life takes more than just housing - a good life takes place in a community. We’re also committed to building a thriving community internally for the people that work with us. We’re proud to offer contemporary people programs and benefits in line with our values, and we’re certified as a Great Place to Work.

About the role

We’re looking for a confident and capable Team Leader to guide and support a team of Building Managers across different sites. This is a critical leadership position acting as the key escalation point for operational issues, stakeholder concerns, and emergency events across a complex property portfolio.

Key responsibilities:

Be the key escalation point for operational concerns raised by the team or external stakeholders.

Work closely with senior stakeholders to address high-risk maintenance or compliance matters.

Provide strong on-the-ground leadership supporting building managers and ensuring renter safety and satisfaction.

Provide after-hours support and attending sites if required for emergency situations.

Conduct regular inspections of properties to monitor performance and compliance.

Ensure reactive and planned maintenance tasks are prioritised effectively.

Promote a culture of continuous improvement, teamwork, and accountability.

What we are looking for

Proven leadership experience in property, facilities, or asset management

Strong problem-solving skills and calm under pressure

Ability to communicate and collaborate effectively with internal and external stakeholders

Excellent organisational and reporting skills

A proactive mindset and genuine passion for delivering high-quality renter experiences

Full driver’s license and ability to travel across sites

Willingness to respond to emergencies outside of normal business hours.

Bonus points for:

Previous experience supporting compliance audits and service delivery in complex portfolios.

Knowledge of ESM and RTA minimum standards.

Why join us?

Lead a high-impact team with visibility across a diverse property portfolio

Work with a supportive, values-driven organisation that prioritises safety, quality, and community

Opportunities for professional development and career progression

Competitive salary and on-call allowance

Apply now and lead a team that keeps communities thriving, safe and satisfied. We will be reviewing applications as they come in.