ABOUT OUR CLIENT

Our client is a highly regarded service provider, delivering fully integrated solutions across construction, trades, and maintenance industries. Known for their responsiveness, tailored approach, and outstanding client feedback, they partner with commercial and industrial clients to deliver reliable, high-quality results.

ABOUT THE ROLE

As the Office Manager, you will be the central point of coordination, ensuring smooth and efficient operations behind the scenes. You’ll work closely with directors, tradespeople, and office staff to maintain streamlined processes, accurate reporting, and effective communication across the business. This role is ideal for someone who thrives in a fast-paced environment, has a strong eye for process improvement, and enjoys making a tangible impact on daily operations.

KEY RESPONSIBILITIES

• Manage and refine daily office operations including staff onboarding/offboarding, shared email management, meeting follow-ups, and resource coordination.
• Support finance functions including receivables, reconciliations, retention tracking, and reporting.
• Identify and implement practical improvements to workflows and systems, including the introduction of useful tools or technology.
• Act as a key liaison between directors, onsite staff, and support teams, ensuring clarity, efficiency, and alignment.
• Maintain clear, accurate, and compliant reporting and documentation.

SKILLS & EXPERTISE

• Proven experience in office, operations, or administrative roles (experience in trades, construction, or maintenance industries highly regarded).
• Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
• Proactive problem-solving skills with a focus on improving systems and processes.
• Confidence in using technology and introducing tools to boost efficiency.
• Excellent communication skills, with the ability to liaise effectively across teams and levels.