Assistant Dispatch Manager | Full-time (Tuesday to Saturday roster with RDO per month) | Kunda Park Warehouse

Billy J is an online fashion boutique with headquarters located on the Sunshine Coast. Founded in 2014, we have fast become one of the largest online clothing retailers in Australia. We've grown from strength to strength in the past 10+ years and continue to see record sales both instore and online. Our team of over 140 employees work across our retail store, warehouse, and creative office all locally here on the beautiful Sunshine Coast.

Your new role

Are you an expert at motivating others? Want to assist with leading an essential team in a fast-growing fashion business? Billy J is on the hunt for an Assistant Dispatch Manager in our Dispatch department! We are searching for someone who thrives on a challenge and who has the skills which allow them to successfully assist with managing a large team, navigating change, problem solving and managing performance and conduct.

Your day-to-day

Support the department manager to oversee and manage the successful dispatch of orders

Assist with managing and coordinating team members

Assist with department goal setting and strategy

Train and develop team members

Report on key department metrics

Identify, triage and manage any process, system or procedure issues

Support overall operations and maintenance of warehouse in conjunction with other departments

Assist with process and people improvements

Contribute to the promotion and maintenance of a positive and productive environment

Support the manager with rostering and timesheets as required

Assist with the management of compliance and accuracy of record keeping for picking, packing, inventory movements, or other activities relating to dispatch

Perform and cover dispatch department roles as required

Your keys to success

Exceptional problem-solving skills

Adaptability and ability to remain calm under pressure

People person – you know how to motivate others to achieve individual and team targets

Sound oral and written communication

Thrive on a challenge and enjoy improving processes and systems

Impressive eye for detail and appreciation for accuracy

Previous warehouse management experience would be an advantageous

Experience with a warehouse management system such as PeopleVox would also be a big plus, but not essential

If this role sounds suitable, we would love to hear from you! Please apply via Seek enclosing your Cover Letter and Resume. We will only contact shortlisted applicants.

Billy J Recruitment Team

*We kindly ask recruiters to refrain from contacting Billy J regarding this position.