About Us

The Aboriginal Women & Children's Crisis Service (AWCCS) is dedicated to supporting Aboriginal women and children escaping domestic and family violence. Through safe refuge and trauma-informed practices, we empower families and rebuild futures while placing cultural safety at the core of our services.

About the Role

We are currently looking for an experienced Service Manager to join our team.
Key Duties will include:

• Oversee day-to-day operations of the refuge with a culturally safe and trauma-informed approach
  
• Deliver high-quality services for Aboriginal women and children
  
• Build strong relationships with local communities and organisations
  
• Provide leadership, supervision, and training to refuge staff
  
• Ensure compliance with regulatory, funding, and safety standards
  
• Develop culturally appropriate service models and continuous improvement initiatives
  
• Manage casework support, outreach activities, crisis response, and budgeting
  
• Report to and work collaboratively with the Board
  

Requirements

We are seeking a candidate who:

Essential:

• Experience in a leadership role within a domestic violence refuge or similar setting
  
• Tertiary qualifications in Social Work, Community Services, or a related field
  
• A valid Working with Children Check (NSW) and National Criminal History Check
  

Desirable:

• Experience working with First Nations people
  
• Training in trauma-informed care and domestic violence service delivery
  
• Strong experience with community engagement and program development
  

We strongly encourage Aboriginal and Torres Strait Islander people to apply.

Benefits

• Salary packaging benefits available for NFP employees
  
• Flexible working options
  
• Wellbeing leave, Professional supervision, and Employee Assistance Program (EAP)
  
• Play a key leadership role in an Aboriginal community organisation
  
• Drive culturally safe service development and delivery
  
• Make a lasting impact for women and children experiencing domestic violence
  

To apply, hit “Apply Now”. If you have questions regarding the role, please email [email protected]