Job Summary:

The Boyer Group is seeking a highly organized, proactive, and sales-driven Admin Manager to take full ownership of our administrative operations. As the administrative leader, you will be the driving force behind day-to-day coordination and execution.

This leadership role will see you scheduling staff, fostering strong relationships with our front-of-house team, and overseeing all scheduling and logistics, including creating detailed itineraries for activities and events across Melbourne. You will also play a key role in relationship management and use your sales expertise to convert leads through phone outreach and various digital platforms.

Key Responsibilities

Serve as the administrative lead, overseeing all administrative functions.

Schedule staff and maintain strong working relationships with the front-of-house team.

Take ownership of scheduling and logistics, including creating detailed itineraries for activities and events around Melbourne

Build and maintain positive relationships with staff to ensure a cohesive work environment.

Convert sales leads through proactive outreach via phone and multiple online platforms.

Manage and update data across multiple portals and systems with accuracy.

Maintain and organize spreadsheets and other records.

Perform accurate and timely data entry.

Collaborate across departments to ensure smooth workflow and communication.

Identify and implement process improvements to enhance efficiency

Qualifications:

Proven experience in an administrative management or operations leadership role

Strong scheduling, logistics, and itinerary planning skills

Excellent interpersonal and relationship-building abilities

Sales-oriented mindset with experience converting leads

High attention to detail and organizational skills

Proficiency in Microsoft Office (especially Excel) and relevant digital tools

Ability to manage multiple priorities and meet deadlines

Experience with system portals or data management tools is an advantage