About the business and the role

St Mary's Aged Care has facilities in Coolum Beach and Pelican Waters. At St Mary's, we are committed to delivering compassionate, high-quality aged care services that respect the dignity and independence of each resident. With a growing team and a focus on excellence, we are seeking a proactive Rostering Officer to join our dedicated team and help ensure smooth daily operations across the site.

As our rostering officer, you will be responsible for creating and maintaining efficient, fair, and compliant rosters for our staff. We are looking for a successful applicant that is flexible and will work well in a team environment. This role requires a high level of customer service, ability to multi- task and be able to work in a fast-paced environment. Ideally, we are looking for staff with office and aged care experience, although this is not essential as there will be training provided.

Ideally we are looking for someone to work 5 days per week 8.30am-4.30pm Monday to Friday. This could be negotiable to a 9 day fortnight or 4 days per week for the right applicant. 4 days per week would be Mon, Tues, Thurs, Fri (Wednesday off).

Job tasks and responsibilities

Scheduling/Rostering

Manage staff rosters across all departments and organise coverage for absences

Respond to last minute shift changes

Liaise with care staff and managers

Maintain accurate records using rostering software (Kronos/UKG Ready)

Reception tasks

Maintain accurate timesheets and assist preparing for payroll

Assist with Residential admissions

Accurate data entry

Assisting Staff, Residents and their families with enquiries

Skills and experience

Experience in Administration and Reception positions

Experience in Aged Care or a similar Healthcare environment

• Have a high level of computer literacy
• Be able to prioritise and manage time effectively
• Problem solving skills

• Enjoy a fast paced working environment
• The ability to keep calm and relaxed under pressure; and a sincere commitment to resolving issues in a collaborative manner
• Excellent communication and interpersonal skills
• High attention to detail and accuracy

Mandatory Requirements

• Current National Police Check OR NDIS card (yellow card), or willingness to obtain.
• References Essential

Job benefits and perks

Hours of work are very stable

Work in a purpose-driven, supportive team

Family orientated team

Ongoing training and support

Excellent working environment

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