🌊 SITE MANAGER – Poseidon Adventurers Pty Ltd (Poseidon Jet Ski Tours)
Townsville, QLD

Poseidon Adventurers Pty Ltd is a leading Jet Ski Tour and Hire operator in Townsville, delivering premium jet ski tours and hire experiences to locals and visitors alike. We pride ourselves on exceptional guest service, safety, and memorable adventures — and we’re now seeking an experienced, driven, and hands-on Site Manager to lead daily operations and help take our business to the next level.

The Role
This is not a desk job — it’s a leadership position for someone who thrives on the water and has a passion for tourism. The Site Manager will:

Tour Operations – Lead and guide jet ski eco-tours to a high standard, ensuring guest safety, enjoyment, and memorable experiences.

Guest Experience – Deliver exceptional customer service with a strong focus on sustainability, local culture, and the environment.

Local Knowledge – Develop and maintain in-depth knowledge of the region’s waterways, weather patterns, tides, and points of interest to operate tours safely and confidently.

Safety & Compliance – Uphold all safety protocols, ensure compliance with maritime regulations, and maintain all required records.

Team Leadership – Supervise, train, and roster staff, fostering a culture of safety, professionalism, and customer care.

Business Administration – Manage daily bookings, scheduling, correspondence, reporting, and general business administration tasks.

Equipment & Fleet Management – Conduct maintenance to equipment following maintenance schedules, ensuring jet skis and equipment are operational.

Sustainability Focus – Implement and promote environmentally responsible practices in all aspects of operations.

Growth & Marketing Support – Assist in driving business growth through local partnerships, community engagement, and promotional activities.

Flexibility & Adaptability – Adjust plans and operations to weather, tides, and guest needs while maintaining high safety and service standards.

Qualifications – Must hold a RMDL and PWCL at minimum. Will need to obtain coxswain in the near future.

What We’re Looking For

Passion for tourism and delivering unforgettable guest experiences.

Proven leadership skills with the ability to manage staff in a dynamic, fast-paced environment.

Highly organised with strong admin and computer skills.

Problem-solving mindset — able to think on your feet and manage unexpected situations calmly.

A commitment to safety and professionalism at all times.

Candidate will be required to work weekends, public holidays, and peak tourism periods.

Coxswain certificate will be required in the future.

Provide First Aid certificate.

Minimum RMDL and PWCL licence

Experience in marine tourism, adventure tourism, or boating operations is highly desirable.

Benefits

Work in a stunning marine environment with a passionate, supportive team.

Competitive salary package + performance incentives.

Opportunity to shape and grow a leading tourism business.

Career progression as the company expands into new offerings.