• Northern Suburbs Location
• Permanent, full-time opportunity
• Salary packaging and wellbeing benefits available

Our Client:
Our client is a respected healthcare organisation committed to delivering high-quality patient care and operational excellence. With a focus on continuous improvement and collaboration, they offer a supportive and inclusive workplace for professionals to thrive. An opportunity is now available for an experienced Revenue Officer (Collections) to join their high-performing Revenue Services department.

About the Role:
Reporting to the Debt Management Team Leader, you’ll be responsible for supporting the organisation's debt collection and receivables function. Key duties include:

• Performing accounts receivable tasks such as receipting payments, managing pre-payments, setting up payment plans, and maintaining accurate records
• Managing daily banking functions and reconciling against banking audit reports
• Investigating and resolving invoice issues, payment disputes, and non-payments in liaison with internal departments
• Communicating with external organisations such as Medicare, private health insurers, Transport Accident Commission (TAC), WorkCover (VWA), Department of Veterans Affairs (DVA), and international patient insurers to follow up on outstanding debt

About You:
You are highly organised, detail-oriented, and passionate about making a positive impact through your work. The successful candidate will have:

• Experience in debt management, banking, or cashiering, ideally within the healthcare sector
• Proven ability to deliver exceptional customer service in a high-volume environment
• Solid computer literacy including proficiency with Microsoft Office (Excel, Word, Outlook) and billing/finance systems
• Ability to work effectively both independently and as part of a multidisciplinary team
• A commitment to values such as integrity, teamwork, accountability, and excellence

Additional Benefits:

• Salary packaging to maximise take-home pay
• Discounted gym memberships and health insurance offers
• Wellbeing programs to support your physical and mental health
• Onsite childcare facilities available
• Convenient access to public transport and staff parking
• Ongoing professional development and mentoring opportunities

How to Apply:
To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Madison Roker at [email protected]