We are currently seeking a Holiday Park Allrounder / Relief Manager for a busy caravan and holiday park in Townsville QLD

Working with a supportive and inclusive senior management team, you will:

Ensure that a safe working and holidaying environment is maintained proactively across the property

Deliver the best possible Guest experience

Have strong attention to detail, be highly customer focused, commercially minded, able to drive business development and are equally passionate about guest and local community engagement – we are looking for someone who can deliver exceptional visitor experiences.

As an allrounder it is essential you have administration, housekeeping, handyman and grounds skills, a flexible attitude and able to work across all these areas as required.

Whilst acting as relief Manager it is essential you have a commercial mindset, be flexible, love working with guests and delivering exceptional customer service experiences as well as being well versed in front line management

The ideal allrounder/ relief manager will be able to assist our head groundsmen to ensure the Park Grounds and upkeep present at their best in every instance, assist with routine maintenance and safety inspections, jump over into housekeeping when required and be a star at RMS and reception duties. T

If you are an all rounder wanting to take the next step up into management and get the training you need- we'd love to hear from you!

This is a busy and popular Park and has undergone extensive improvements over the past few years.

You must have your own van or set up, however don’t let that stop you applying, we may be willing to look at Accommodation options for the right person.

Must be willing to stay long term!

Flexibility and willingness to learn is a must

Responsibilities include:

Being accountable for assisting the manager will all Business operations and guest experiences and continue to deliver these outcomes during managers absence

Be hands-on and possess a positive can-do attitude

Ability to problem solve in a fast-paced environment

Able to fit within established guidelines

Lead and supervise small teams

Competency in staff rostering, payroll, working with XERO or willingness to learn

Achievement of agreed KPI's

Selection Criteria

An energetic and enthusiastic, hands-on approach

Proven experience in a similar role

Outstanding customer service

Familiarity with RMS 9+ computerised booking system and good computer skills

Willingness to learn and apply our systems and processes

Well-developed communication, organisation, administration and management skills

Demonstrated ability to interact with stakeholders in a professional manner

Availability to work across a seven-day roster which may include public holidays, weekends, early mornings and evenings

Our Company

The park is owned by a long established and large investment and hospitality group based in Sydney.