Level 2 IT Support & AV Technician (9-Week Temporary Assignment)

Location: Onsite - Ballarat 3350
Start Date: 26th August 2025
Hours: Full-time, Monday to Friday
Pay Rate: $50.60 – $56.00 per hour (depending on experience)
Parking: Free onsite parking available

We’re currently seeking a Level 2 IT Support Technician with AV experience to provide on-the-ground support at our client in Ballarat for a 9-week temporary assignment.

In this role, you’ll be providing face-to-face IT support across the campus, responding to a variety of classroom, meeting room, and general IT hardware issues. You’ll be based fully onsite and working closely with staff to resolve technical issues efficiently and professionally.

Key Responsibilities:

• Provide Level 2 IT support across campus, including classroom and meeting room environments
• Troubleshoot and resolve AV and hardware-related issues
• Support end-users with day-to-day IT queries
• Log and manage incidents using ServiceNow (preferred)
• Collaborate with internal teams to ensure smooth tech operations

About You:

• A couple of years’ experience in an IT support role
• Experience supporting AV equipment and classroom/meeting room tech
• Familiarity with ServiceNow or similar ticketing systems
• Previous experience in a university or education environment highly regarded
• Strong communication skills and a proactive approach to problem-solving

Please note that you MUST be available to commence on 26th August and be happy to work on a temporary/casual basis.

If you are interested in this role, please apply as soon as possible. Alternatively, if you have any further questions please email Taylor on [email protected]

At Beaumont People we believe a diverse workplace is a happy workplace, and we love working with organisations that feel the same way. We encourage applications from people of all different backgrounds, including Aboriginal and Torres Strait Islander peoples, people from CALD backgrounds and people with disabilities. We do not discriminate on the basis of race, religion, sexual orientation, gender identity, national origin, age, disability, marital or parental status. Should you require a reasonable accommodation to be made for your application to be assessed we would be more than happy to discuss how that can be arranged.