• 12 month traineeship
• Minto location
• Immediate start for the right person

Imagine starting each day with purpose—supporting busy teams, keeping things organised and learning the ins and outs of a professional workplace.

Whether you're fresh out of school or ready to switch lanes, this is your chance to dive into a career that's structured, rewarding and full of growth opportunities.

As part of your traineeship, you'll work towards a Certificate III in Business, gaining real world experience that can launch you into a range of future careers—sales, collections, admin, HR, accounts, customer service and more.

What a day in the life might look like:

• Building and maintaining internal and external relationships via phone and email.
• Managing customer accounts and ensure records are up to date.
• Collating and presenting customer information to our approvals team.
• Answering inbound calls as part of our call centre team.
• Monitoring and responding to enquiries via our Live Chat platform.
• Following up with customers to request payments or payment arrangements (core function).

What You’ll Need to Get Started:

• A confident communicator with both empathy and strong negotiation skills.
• Be able to handle challenging conversations with professionalism and resilience.
• Own transport to get to and from the Minto office everyday.

✨ Why Choose My Gateway?

• Financial Support: Potential for $$$$ in Government subsidies and incentives, plus no student fees = more in your bank account!
• For Building and Construction Apprentices: Up to $10,000 worth of government subsidies available! That’s more in your pocket!
• Enjoy additional government incentives: Vehicle Registration Rebate (1st and 2nd year apprentices only), Concession Cards and more!
• Balance: Enjoy 4 weeks of paid holiday leave each year under a full-time contract and secure job opportunities.
• Guidance: A dedicated mentor to support you through your apprenticeship journey.
• Perks: Weekly pay and access to free, confidential counseling services.

What happens when I Apply? 🔜
Shortlisted candidates only will be contacted via phone. Please be aware you will need to attend My Gateway’s Campbelltown (Sydney) office for an initial interview and complete an aptitude test. For further information please visit www.mygateway.org.au.