Come and join Australia's most innovative and dynamic home health organisation!

About us
Hi there! We're Five Good Friends, and we're an approved aged care and registered NDIS service provider. We help our clients (we call them Members) live vibrantly in their own homes by wrapping a care team around them and their families. Our software coordinates in the background so our teams can do their best work.

Good people using friendly software is how we do care differently and why we're invited back into the homes of our Members - over 25,000 times a month. More and more people are choosing Five Good Friends, and we want to help them. Our carers (we call the Helpers) play a key role in creating the magic for our members. Five Good Friends strives to form high-quality, long-lasting connections between Members and their Helpers.

About the Role
We seek a passionate and experienced 'Community Coach', ideally with training qualifications in mentoring or coaching, or qualifications from the aged or disability sector, to join our team. We are looking for the right person to help us grow our personal care workers or Helpers (as we call them).

We are seeking someone who can engage and coach our Helpers so they can grow their businesses and support our clients or Members (as we call them) to live whole and engaged lives in their own homes.

The core responsibilities of the role include:

Using the GROW coaching model, coaches assist Helpers unlock their potential and increase their performance by boosting their self-confidence and motivation.

Using debriefing techniques, support Helpers' mental well-being if needed, after significant events.

Engage within Helpers in and around Melbourne (travel required - km reimbursed).

Act as a conduit between the FGF business and the Helpers for the Helper to build their own business whilst on the Five Good Friends platform

Support Five Good Friends in launching new products, systems and features for Helpers.

Do you have what it takes?

5 years’ experience in the aged care, disability sector and/or community care.

1-year minimum experience in a coaching role or instructing others.

Experience using the GROW coaching model or similar.

What's in it for you?
The way we work and the perks we offer are designed to help you live a fulfilling life. The work we do is meaningful, and the problems we solve are interesting.

A competitive salary package that will recognise your skills and experience.

Flexible work options – this role is remote, you will work with helpers in members' homes and undertake administration duties from home

Annual $500 health and well-being allowance to spend on anything contributing to your health and well-being away from work.

On top of the standard 4 weeks of annual leave, after your second year, you will accumulate an additional day of annual leave each year you are with us. You will also have access to our Pandemic Leave policy and have the chance to purchase additional annual leave.

Access to our employee assistance programme, where you can receive free confidential and professional counselling.

Parental leave benefits –All caregivers who are eligible for the government’s paid parental leave scheme will receive top-up wage payments. Additionally, primary caregivers will receive top-up superannuation payments for their first year of unpaid parental leave.

One free Five Good Friends membership plan, which covers the Care Management fees. This can be used for a loved one who is supported by Five Good Friends. This could be worth more than $7000/yr.

Working for a company that has an employee engagement score that is 17% higher than the industry average, and 7% higher than the top 25% industry average (we are actually a great place to work).

And… after 5 years of continuous service, you will receive a trip to Okinawa, Japan - the community that inspired the creation of Five Good Friends. Costs of your return economy airfare, 5 nights in hotel accommodation and airport transfers will be paid.

Find out more about Five Good Friends here:
https://www.fivegoodfriends.com.au/corporate/about-us

How to Apply

If this role sounds like you, please click on the apply button and follow the prompts. We will get in touch if you are shortlisted for this opportunity. Please include your CV and a cover letter in your application, telling us a bit about yourself and your suitability for this role within our organisation.

Please, no external agencies or recruiters.