NDIS Support Coordinator / Recovery Coach

Join Reach Care Support Coordination – Where purpose meets impact.

Melbourne, VIC (Hybrid) | Part-Time or Contract | $75K – $85K pro rata + super

About Us

At Reach Care Support Coordination, we’re committed to empowering people with disability and psychosocial needs to thrive, live independently, and reach their full potential. We deliver personalised NDIS support coordination that is responsive, person-centred, and grounded in dignity, inclusion, and choice. Our values-driven approach ensures every participant is truly supported, and connected.

About the Role

We're expanding and looking for an experienced, passionate NDIS Support Coordinator or Psychosocial Recovery Coach to join our growing team. In this hybrid role, you'll work closely with participants to implement and navigate their NDIS plans, build sustainable support networks, and achieve meaningful outcomes.

You'll be the go-to connection between participants, providers, and broader community services.

Key Responsibilities

Develop and review individualised support plans in collaboration with clients and their families.

Coordinate a diverse range of supports, including allied health, housing, employment, and community engagement.

Support participants to understand and effectively use their NDIS funding.

Liaise with service providers, NDIA representatives, and community stakeholders.

Monitor progress toward goals, and prepare reports to the NDIA (e.g., plan implementation and outcome reports).

Advocate for participant needs to ensure the best possible outcomes.

Maintain accurate and timely documentation in line with NDIS quality standards.

What We’re Looking For

20+ hours per week (can fit around school drop-off and pick-up)

Minimum 2 years’ experience in NDIS Support Coordination, Mental Health, Disability or a related role.

Tertiary qualification in community services, mental health, disability, or equivalent (Cert IV considered with experience).

Comfortable using computers and tech.

Strong understanding of the NDIS framework, pricing arrangements, and person-centred practice.

Excellent interpersonal, organisational, and advocacy skills.

Capacity to manage multiple caseloads with autonomy.

Proficiency with client management systems and basic tech tools.

Current Driver’s Licence and access to a reliable, insured vehicle.

Working with Children and National Police Checks, plus full Australian working rights required.

Why Work With Reach Care?

Flexible Work Options – Hybrid role with autonomy over your schedule.

Tools Provided – Access to digital systems and case management tools.

Travel Support – Paid travel allowances for community-based work.

Professional Growth – Ongoing supervision, training, and PD funding.

Genuine Impact – Help people not only access services, but thrive in life.

Ready to Apply?

We're looking for someone who is as passionate about meaningful outcomes as we are. Whether you're established in the field or returning to a purpose-driven role, we'd love to hear from you.

Apply now with your resume and a brief cover letter to: [email protected]

Join Reach Care – where your work has real meaning.