We’re growing! Due to continued business expansion, we’re excited to be adding a new member to our Support Coordinator team at ASC. This is an essential role where you will link participants to the services they need, helping them navigate their NDIS plans. You’ll also gain valuable skills for a career in upcoming navigation services.

If you're passionate about making a genuine impact and supporting individuals to achieve real, positive change, we want to hear from you.

About the role
As a Support Coordinator, you will guide participants in implementing their NDIS plans, ensuring they understand their options to make informed choices. You will coordinate the implementation of these supports, optimising capacity and funding management.

Key responsibilities:

• Build a connected life for people outside of funded support.
• Guide participants as they implement their NDIS plans, helping them understand options to make informed choices.
• Coordinating the implementation of these supports, ensuring capacity and funding management are optimised.
• Support participants to collect key evidence that supports their changing needs, and funding requests when required.
• Explore meaningful opportunities in recreation, employment, housing, and more to enrich their lives.
• Ensure mainstream services step up and fulfill their commitments.
• Providing regular, insightful reports to the NDIA and participants on progress and achievements.
• Achieve all relevant KPIs, including billable hours.

About You

• Qualifications in social work, disability, mental health, or a related field.
• Experience in support coordination, case management, or similar.
• In-depth knowledge of the NDIS and its range of services.
• Confident in meeting KPIs including billable hours (highly regarded).
• Outstanding communication skills for diverse participants, providers, and stakeholders.
• A natural problem-solver, multi-tasker, and decision-maker with keen attention to detail.
• Eligible for or possess a Blue Card and NDIS Worker Screening Clearance.

About Us
At Access Support Coordination, we’re more than just a service provider – we’re dedicated to positive change in the lives of our clients. Our mission is to empower individuals with tailored support that fosters independence and well-being. We are committed to making support coordination a key part of our business into the future, ensuring clients continue to receive the support they need. We are committed to an inclusive environment where people feel comfortable to be themselves, and where all voices, cultures, and perspectives are respected and essential to our success.

What We Offer

• A supportive, close-knit team that values your contributions.
• Professional growth through ongoing training, support, and development opportunities.
• The chance to make a genuine impact, helping individuals achieve real, positive change.
• Flexible working arrangements and monthly RDOs for a healthy work-life balance.

How to apply: Click apply now!

To learn more about the role or to discuss it further, feel free to get in touch for a confidential conversation at [email protected]

We are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only welcome – they are essential to our success.