Why You’ll Love This Role:

Strong Remuneration & Incentives
Competitive salary circa $100K + Super + Bonus + potential for Unit Share in the business (commensurate with experience and capability)

Real Career Progression in a Growing Business
Work alongside an experienced leadership team with proven deal flow, strong referral networks, and monthly volumes ranging from $10M–$30M. As the business scales, your role and impact will grow with it.

High-Trust Culture, No Offshore Outsourcing
All work is done in-house, with a collaborative and accountable environment that values quality, communication, and team success.

The Role:
As a Credit Analyst / Customer Success Manager, your focus will be to drive efficiency and elevate the client experience across commercial deals. You’ll support the lead broker by:

Structuring and processing commercial transactions from start to finish

Managing client relationships and touchpoints throughout the loan lifecycle

Identifying workflow improvements and delivering operational excellence

Helping alleviate broker workload while keeping turnaround times sharp and communication strong

What We’re Looking For:

Previous experience in a brokerage or bank, preferably with exposure to commercial finance

Strong credit understanding, with the confidence to assess, structure, and escalate scenarios

Clear, confident communicator who thrives in a collaborative environment

Tech-savvy and detail-oriented — familiar with CRM systems and end-to-end loan processes

Culturally aligned — someone who adds value to the team and clients, and who’s eager to be part of something growing

About the Business:
This boutique brokerage specialises in commercial, retail, and asset finance, with a rapidly expanding book and a strong pipeline across medical, professional, and SME sectors. The team of six operates from a dedicated home office in Ballajura (relocation to commercial premises planned within 12 months due to growth).

With leadership grounded in nearly two decades of commercial banking experience, this is a business that blends deep industry knowledge with a fresh and agile approach to finance.

Location & Work Setup:

Based in Ballajura, WA (15 mins from Perth CBD)

Full-time position, with in-office presence preferred (WFH flexibility possible short-term)

Interviews will assess both technical skill and cultural fit; practical scenario-based testing may be included

Ready to Apply?
If you’re ready to make a real impact inside a dynamic, growing business — and you want to be more than just a cog in the machine — we want to hear from you.

Apply now with your resume and a short cover letter outlining your relevant experience.