We are seeking an experienced and detail-oriented contractor to join the Uber Mobility Operations team in ANZ, working closely with the Uber Advertising team. You will play a critical role in supporting the execution of campaigns that come to life for advertisers both within the Uber app and in the real world. These campaigns include in-app customizations, surprise-and-delight ride moments, branded/bespoke events, sampling, and other immersive activations.

You’ll work cross-functionally with internal teams (Ads, Ops, Marketing, Comms, Legal, Product and more) to deliver high-quality brand experiences. You’ll be responsible for managing multiple concurrent projects, ensuring process rigor, maintaining brand integrity, and helping advertisers unlock the full value of the Uber platform and audience.

This is a fast-paced, execution-heavy role requiring a balance of project management, stakeholder coordination, and problem solving to ensure campaign success.

Role: Operations Associate

Location: SYD or MEL

Start Date: ASAP

Shift times: Monday - Friday; 9am - 6pm (full time)

Rate: $44.42p/h plus super

Duration: 6 Months

What you will be doing:

- Manage the end-to-end execution of experiential advertising campaigns, working closely with the Uber Advertising Creative Studios team and cross-functional stakeholders.

- Own and update project timelines, deliverables trackers, and documentation to ensure visibility and accountability across all campaign workstreams.

- Work closely with internal stakeholders to ensure concepts are feasible, on-brand, and aligned to business priorities.

- Support the campaign intake process and help assess feasibility, resourcing, and delivery implications for proposed ideas.

- Execute on campaign logistics such as driver and vehicle onboarding, rider product configuration, coordinating internal and external approvals, and partner engagement.

- Communicate clearly and proactively with stakeholders across multiple time zones and levels of seniority, escalating blockers where needed.

- Monitor campaign progress and track live performance to ensure high-quality delivery, and contribute to post-campaign reporting and learnings.

- Complete analysis on weekly performance or ad-hoc requests, and provide recommendations to Operations and broader organisational leadership teams.

- Prepare and manage driver and rider communications.

What you’ll need:

- University degree in a quantitative discipline, such as Economics, Statistics, Finance, Business/Commerce, Social Science, IT, Computer Science, Engineering, or equivalent experience.

- 2+ years of consultancy or similar experience applying analysis to solve business problems.

- Excellent organizational skills and attention to detail.

- Strong communicator with experience managing multiple stakeholder relationships, internal and external, across varying levels of seniority.

- Self starter and comfortable working autonomously in a fast-paced environment, with a proactive and solutions-oriented mindset.

- Comfortable with rolling up your sleeves to manage multiple workstreams simultaneously, with a structured and process-driven approach.

- Strong proficiency in Google Suite (Docs, Sheets, Slides) or equivalent tools.

- Above all else, a “can-do” attitude and initiative are the most important qualifications!

Key skills:

- Problem solving

- Critical thinking

- Project management

- Stakeholder management

- Good verbal and written communication skills

- Data analysis in SQL and Gsheet (Excel)