Full time Restaurant Manager & Waiter

TAN HUY'S TRADING COMPANY PTY LTD

T/A Pho Viet

About Pho Viet

Bursting with modern Vietnamese flavours, and packed with heart, soul and a whole lot of spice, at Pho Viet, we’re all about Making Moments Memorable. We're passionate about our people and that passion goes hand in hand with our dedication to delivering great service and great food.

We're now looking for two positions to join our team. If you're passionate about hospitality and people, and excited by the opportunity to build something special, we'd love to have you on board!

FULL TIME RESTAURANT MANAGER

Skill/Experience Required

Flexibility to adapt and thrive in a dynamic setting.

Proven experience in a fast-paced and large restaurant or similar dining environment for at least 1 year.

Diploma in Hospitality Management or equivalent minimum

Creating and nurturing a positive work environment so that all team members can thrive.

Willing to learn attitude.

Experience implementing and upholding company policies and standards

A high level of Vietnamese/Asian food & beverage knowledge, and the ability to spark engaging conversations with our fantastic customers

Strong leadership and organisational skills.

Excellent communication and interpersonal abilities.

A passion for hospitality and a commitment to providing top-tier customer service.

Duties/Responsibilities

Managing the front of house team

Training and mentoring your team to foster their personal development and career progression

Ensuring a successful, profitable and consistent operation of the restaurant and bar

Establishing relationships with both front of house and back of house team

Restaurant administrative and reporting functions

Report directly to Director on venue performance

Maintain food permits, and all compliance documents, including food registration/OH&S - annual inspection/audit

Conduct staff performance reviews and final weekly sales spreadsheet checks (wages, cash, invoices, and costs)

Develop strategies to maximize revenue, spend per head, and overall profitability

Generate sales leads and contribute to the sales system

Maintain strong communication with the kitchen and marketing departments

Ensure food & beverage quality control measures are consistently upheld and work with the Head Chef on improvement action plans

Manage systems & manuals to standardize operations

Oversee venue maintenance management and budgeting

Salary: $75,000 - $90,000 per annum plus superannuation

FULL TIME WAITER

Position Description

Deliver friendly, prompt, and attentive service to every guest

Offer knowledgeable menu recommendations

Handle orders efficiently and accurately

Maintain cleanliness and organization in dining areas

Work closely with kitchen staff to ensure smooth service

Skill and Experience required for this role

Permanent Resident/Australian Citizen preferred

Minimum 1 year of experience in a similar role

A hands-on approach and be guest-focused

Demonstrate a passion for providing memorable experiences for our guests

Be willing to go the extra mile to exceed our guests’ expectations

A keen eye for detail and a strong work ethic

Exceptional organizational and time management skills

The ability to take direction and also work autonomously

The flexibility to work weekends and public holidays

Salary: $68,000 - $71,000 per annum plus superannuation

Ready to join Pho Viet? Apply now.