Assistant Store Manager
JAX Tyres & Auto
Posted 23 hours ago
About the Role
At JAX Tyres & Auto, we are seeking a skilled and motivated Assistant Store Manager to join our team in Erina. As a full-time Assistant Store Manager, you'll play a key part in growing the business by delivering an exceptional customer experience, advising on vehicle needs, and supporting the Franchisee in mentoring staff to maximise performance and growth opportunities.
What you'll be doing
Delivering exceptional customer service and providing expert advice
Managing bookings and overseeing smooth daily store operations
Driving sales performance and identifying growth opportunities
Allocating jobs and coordinating workflow within the workshop
Supervising and mentoring workshop staff to ensure high-quality outcomes
Building strong relationships with customers, suppliers, and internal teams
Optimising store operations and ensuring compliance with WHS and company procedures
Opening and closing the store in line with operational requirements
What we're looking for
Minimum 2 years’ experience in an Assistant Store Manager or similar leadership role
Tyre or automotive industry experience (Advantageous)
Current valid Driver’s Licence
Strong face-to-face customer service and communication skills
Ability to work efficiently in a fast-paced environment
High attention to detail and commitment to quality workmanship
Proven leadership qualities with the ability to motivate and guide a team
Excellent time management, problem-solving, and prioritisation skills
A strong focus on safety and compliance with WHS regulations
Available to work on Saturdays
On offer
At JAX Tyres & Auto, we are committed to providing our employees with a rewarding and supportive work environment. As an Assistant Store Manager, you can expect:
Competitive Salary and Incentive Bonus
Access to the latest tools and equipment
Ongoing training and career development opportunities.
A supportive and professional work environment.
The chance to work with a passionate and skilled team.
Exclusive Company benefits and discounts
About us
JAX Tyres & Auto is a leading provider of tyre and automotive services in Australia, with a network of 94 stores nationwide. Our mission is to deliver exceptional customer service and high-quality automotive solutions to our clients. We are committed to fostering a supportive and inclusive work environment where our team members can thrive and reach their full potential.
If you're ready to join a dynamic and growing team, apply now to become our Assistant Store Manager!
You must be Australian Citizen or Permanent Resident at the time of application.
About JAX Tyres & Auto
Company Overview
JAX Tyres is a privately owned Australian retailer specialising in the sales and service of tyres, wheels, brakes and suspension. The company operates through more than 80 franchised stores in Eastern Australia. JAX Tyres employs more than 500 people.
Mission Statement:
Our goal is to be, and to be recognised as the most respected and professionally managed tyre and mechanical servicing house in Australia.
We are achieving this goal by ensuring highly experienced and motivated staff is working in a sustainable environment conducive to constant learning, maintaining standards and exceeding customer expectations.
Vision:
JAX Tyres strives to be recognised as the most customer-focused, innovative and successful tyre and mechanical servicing house.
Values:
Dedication – We have a constant commitment to our mission
Continuous Improvement – We embrace change, and encourage the pursuit of development and innovation.
Customer Satisfaction Expertise – We aim to ensure that every customer will be treated professionally and courteously by everyone in the JAX Tyres team.
Expertise – We aim to ensure that every customer vehicle will receive the high quality workmanship you expect and deserve.
Responsibility & Sustainability – We act responsibly to maintain a sustainable balance between development and conservation of the environment
We are a strong believer that our employees are the most valuable assets.
Culture - helpful, cheerful, and professional.
We look after our employees by providing a safe, healthy comfortable environment, career progression and development through JAX Academy Programme, reward and recognition for those who make a difference to our business. We rely on trust, openness and transparency to foster diverse ideas and embrace innovation.
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