This is an opportunity to work for Local Government, one of the biggest employers in Australia. The Government employs an inclusive and diverse workforce, with fun and supportive office environments and flexible work options.

About your new role

Your core responsibility as a Claims Officer is to handle the council's commercial insurance. You'll activate and implement these insurance plans to protect the council's assets. Your goal is to manage all claims promptly and accurately, which helps to minimize financial liability and costs.

Start Date: Monday, 8th September 2025

End Date: Monday, 8th December 2025

Rate: $50 P/H + Super

Hours: 35 hours p/w

Location: Blacktown

Responsibilities include:

• Process Claims: Manage the entire claims process from the initial receipt of a claim through to its resolution.
• Conduct Investigations: Thoroughly investigate each claim to determine validity and liability.
• Maintain Records: Create and maintain accurate and up-to-date records for all claims.
• Communicate with Stakeholders: Serve as the primary point of contact for claimants or their legal representatives.
• Coordinate with Partners: Collaborate with loss adjusters, contractors, and Council service managers as needed to resolve claims efficiently.

What you will need to succeed

• Minimum 5 years of experience in insurance claims handling.
• Ability to manage multiple claims with a high level of accuracy and discretion.

This is a great opportunity

1. Work as part of a diverse workforce
2. Make time for what counts
3. Be a part of something bigger

Next steps

If you are ready to apply for this opportunity, please select "Apply Now".

Have a question before applying? Please contact [email protected]

We recruit for a broad range of job types across multiple departments and locations within the NSW Government, so if this role isn't for you but you would like to be considered for other government roles, please email [email protected]

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.