• Initial 12 months Fixed Term Contract
• Location: CBD – Hybrid work model
• Candidates need to be Australian Citizens as the role requires security clearance

Our client is looking an experienced Salesforce Administrator to join their IT team and support the delivery of a major program of work. Working closely with a small internal team and supported by external technical partners, you will play a key role in the day-to-day administration, configuration, and support of our Salesforce platform.

Key Responsibilities:

• Manage user accounts, licenses, data storage, server certificates and system keys.
• Conduct initial investigations, manage and resolve technical issues and system problems in a timely manner.
• Execute regular system performance and resource consumption monitoring.
• Oversee the creation, configuration and activation of programs.
• Design and generate reports and dashboards to support internal teams and external reporting requirements.

Essential Skills and Experience:

• At least two years of experience in the administration of Salesforce (including a sound understanding of Salesforce Public Sector Services, Customer Community Business Rules Engine and Account Engagement, together with MuleSoft, Tableau and Alteryx).
• Prior experience with management of ongoing enhancement of CRM, Customer Portals and marketing automation tools, ideally Salesforce.
• A sound understanding of agile processes and ceremonies, including prior experience working with agile delivery practises using scrum.
• Hold current Salesforce Certified Administrator or Advanced Administrator credentials.
• Experience in contributing to IT projects and a good understanding of relational database model topics, APIs, logical operators
• Candidates need to be Australian Citizens as the role requires security clearance

For more info contact Aparna on [email protected]